So glad I decided to go with this …
So glad I decided to go with this Storage facility. Joy and Debbie are awesome. So very kind, patient, and knowledgeable.
By Customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
724 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Storage King USA Self Storage, we are dedicated to finding new and innovative ways to meet all your storage and space requirements. Our professional & knowledgeable staff, convenient locations, modern facilities, convenient truck rental and competitive pricing are keys to customer satisfaction. We strive to be both sensitive and attentive to your storage needs and work hard to maintain a clean and secure environment for your belongings. At Storage King USA, the customer is always King!
Storage King USA (storagekingusa.com) has 724 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
724 approved reviews, newest moderated first
So glad I decided to go with this Storage facility. Joy and Debbie are awesome. So very kind, patient, and knowledgeable.
By Customer
I would highly recommend these folks!
By Customer
I have used them years ago and had no problem coming back for storage service with them.
By T.Werntz
On Sunday the west philly store was closed and no one come.
By Customer
Response from Storage King USA· Jun 15, 2017
Hello we apologize for any inconvenience this may have caused. Our employee on duty had a last minute family emergency. Rest assured this is an extremely rare occurrence. Normally we are able to find a replacement in time, but we were unable to on Sunday and for that we are sorry. Thank you for your patience while we work to ensure this does not happen again.
We will not hesitate to call StorageKing any time we may need a place to store important possessions.
By Customer
Enjoyed meeting Peggy. Nice ,well mantained property. Feel my belongings is in a safe unit. Thanks
By Sandra W.
The customer service personnel were very helpful and worked hard to get everything I needed, in time in the hot, hot TN weather. My only complaint is that I had had to extend my reservation a few days and when I called I was told it was $100 per day. They never mentioned all the extra daily fees so I ended up paying an additional $70 which I could NOT afford. This was not the fault of that local shop. It's the Penske thing.
By Tricia T.
Love the facility, love the price. The young man at the front desk was very helpful and kind. I would recommend this place to anyone.
By House Of Prayer Community C.