Awesome service
I wish I got the name of the representative that was working Nov. 18. She was awesome. Very helpful. Very informative. Amazing customer service. I really appreciated her hard work.
By Sharresse W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
724 reviews
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At Storage King USA Self Storage, we are dedicated to finding new and innovative ways to meet all your storage and space requirements. Our professional & knowledgeable staff, convenient locations, modern facilities, convenient truck rental and competitive pricing are keys to customer satisfaction. We strive to be both sensitive and attentive to your storage needs and work hard to maintain a clean and secure environment for your belongings. At Storage King USA, the customer is always King!
Storage King USA (storagekingusa.com) has 724 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
724 approved reviews, newest moderated first
I wish I got the name of the representative that was working Nov. 18. She was awesome. Very helpful. Very informative. Amazing customer service. I really appreciated her hard work.
By Sharresse W.
Reggie at West Philly Storage King was awesome! Knowledgeable, polite, uber-accommodating, and efficient. Made the process painless.
By Ellen
The customer service is phenomenal and their rates can't be beat. The location is awesome and so easy to find. The storage facility and business office is beautiful and clean and very well maintained.
By SABRINA U.
Very easy to rent, easy access. Receptionist very kind
By Denis
Super thank you
By Aracely
Staff was rude, unhelpful, only one step from confrontational. Reviews had mentioned a truck available to use. Asked about it and was told it was in the shop, and it was implied I should know it.
By John
Response from Storage King USA· Nov 14, 2017
Thank you for your feedback. We would like to sincerely apologize for any problems you experienced at our facility. We pride ourselves on our customer service and will investigate the concerns you have raised. Again, we appreciate your feedback and apologize for any inconvenience.
Representative was very helpful and thorough.
By VERIA
The employes are the best! Always assisting and helping. They are the best part of this company. I rented a storage after move from Florida and then offered me an excelent service!
By Luciano