Fantastic customer service.
Great quality bag, and fast shipping.
By Caleb
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
722 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stop-Over Store is a discount airline crew merchandise store featuring Purdy Neat by Luggageworks luggage, Telex pilot headsets, Scott Leather flight bags, Van Heusen and Flying Cross pilot shirts, Jeppesen, Surefire flashlights, and Serengeti Sunglasses.
Stop-Over Store (stopoverstore.com) has 722 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
722 approved reviews, newest moderated first
Great quality bag, and fast shipping.
By Caleb
Jeff was totally nice and cool. Received the luggage on time to my house in California. Took it out and it rolls like a dream. Thanks so much for the luggage and can't wait to use it on my next flight.
By Patricia
Your web site was presented well and easy to negotiate, very happy with the results
By John
I was hoping to get my airline's Logo on my new bag. It was not shown so I called the store directly. Jeff took the time to work with me and my airline to get the logo approved and I can know proudly display my LW bag with my airline logo embroidered on it. Great job!
By Matthew T.
Box was not packaged properly. The tape had come off when it arrived.
By RXS
Products arrived ahead of schedule. Top quality products
By Ronald
Service was fine - quick delivery. Price was good, also. Only problem is that the website did not give the hole diameter for the wheels, so I had to hope it was correct. In fact, the holes are a little too large, so I hope I can find spacers.
By Donald
This was a very good experience for a very high-quality carryon. I requested expedited shipping because I will be traveling soon and at the last minute discovered that my old carryon died.
By Andrew