Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
758 reviews
StockCharts.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
StockCharts.com is a leading financial charting platform built to help investors and traders make smarter, more confident decisions. Our powerful, easy-to-use tools deliver clear, customizable charts, advanced technical indicators, and reliable market data, all in one place.From beginners learning the basics to experienced traders refining their edge, StockCharts supports every stage of the investing journey. We combine intuitive technology with expert insights and educational resources to help you identify trends, manage risk, and stay ahead of market movements.With decades of experience and a focus on clarity, reliability, and innovation, StockCharts empowers you to cut through the noise and see what matters most in the market.
StockCharts.com (stockcharts.com) has 758 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
758 approved reviews, newest moderated first
Responded on a very timely basis
By John
Response from StockCharts.com· Jun 30, 2026
We’re delighted to hear that your inquiries are being answered promptly. That’s exactly the level of service we strive to provide. Thank you for being a valued subscriber.
You removed my ability to annotate the P&F charts, otherwise it would be 5 stars.
By Bruce
Response from StockCharts.com· Jun 30, 2026
Your point about not being able to annotate P&F charts is fair and noted. We would like to understand more. Please reach out to us at [email protected].
Whenever I send a question or ask for clarification on something, I have never not ever received a reply. Otherwise, I like the website.
By Charles
Response from StockCharts.com· Jun 30, 2026
We’re really sorry to hear that you haven’t received a response to your support requests. This is a concern we take seriously. We would like to learn more about your experience. Please reach out to us at [email protected].
The interactive chart features are great!
By John
Response from StockCharts.com· Jun 26, 2026
We love hearing that you’re enjoying the interactive chart features! This is exactly why we do what we do. Thanks for being a subscriber.
Extremely disappointed with StockCharts.com. When their website went down, I sent multiple emails to support asking for an explanation and potential compensation, but I was met with complete indifference. Their response, which took a very long time, was dismissive and lacked any accountability or apology. As a user of over ten years, this terrible customer service has led me to cancel my subscription immediately. Avoid."
By Qingqi
Response from StockCharts.com· Jun 24, 2026
Your concern about the service outage and the delayed, unsatisfactory support response is something we take seriously. While the disruption was caused by a widespread AWS outage outside of our control, we understand how frustrating this experience must have been. We would like to learn more about your experience. Please reach out to us at [email protected].
The programming flexibility to scan through the entire stock universe based on my specific criteria. This saves a large amount of time. Additionally, the ability to craft a chart using many different indicators and parameters.
By Victor
Response from StockCharts.com· Jun 24, 2026
We’re glad to hear the programming flexibility helps you scan the entire stock universe based on your specific criteria and save valuable time. This is exactly why we do what we do. Thanks for being a subscriber.
So many tools, coaching and value! Every investor needs StockCharts.
By John
Response from StockCharts.com· Jun 24, 2026
We’re thrilled to hear you’re finding so much value in the wide range of tools and coaching we offer. We truly appreciate your support. It’s what keeps us going!
Things have been improved in Times . I am member since 2019 . It is a in dévelopment tool for my charts . Now , i have the de l' intelligence artificielle... , i can use it better , it help in programming New scans ...
By Notimportantno
Response from StockCharts.com· Jun 24, 2026
We’re glad to hear you’ve seen improvements over time since joining in 2019 and are getting more value from the platform, especially with building new scans using AI. This is exactly why we do what we do. Thanks for being a subscriber.
