Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
758 reviews
StockCharts.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
StockCharts.com is a leading financial charting platform built to help investors and traders make smarter, more confident decisions. Our powerful, easy-to-use tools deliver clear, customizable charts, advanced technical indicators, and reliable market data, all in one place.From beginners learning the basics to experienced traders refining their edge, StockCharts supports every stage of the investing journey. We combine intuitive technology with expert insights and educational resources to help you identify trends, manage risk, and stay ahead of market movements.With decades of experience and a focus on clarity, reliability, and innovation, StockCharts empowers you to cut through the noise and see what matters most in the market.
StockCharts.com (stockcharts.com) has 758 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
758 approved reviews, newest moderated first
Great charts and markets analysis
By Emanuele B.
Response from StockCharts.com· Oct 16, 2026
We are so happy to hear you find both our charts and market analysis tools helpful. Thank you for being a member of StockCharts!
The charts do not present intra day data. There is a huge lack os assets. 5 year US bond yield and others. there is no data on brazilian stocks
By Marco A.
Response from StockCharts.com· Oct 16, 2026
We appreciate you sharing your feedback about intraday data and the availability of international markets and assets. StockCharts does offer intraday charts for the majority of the symbols we support, and we would like to learn more about the specific symbols and data you’re looking for. Please reach out to us at [email protected].
The new AI Scan wizard is excellent. I am able to get answers to many questions and it teaches me as I develop scans. Great Tool !!
By Charles
Response from StockCharts.com· Oct 14, 2026
We're glad to hear the AI Scan Wizard is helping you build scans while learning along the way. It's great to know you're finding it so useful!
In addition to the platform being an exceptional value. The technical support is excellent. Questions are answered accurately and promptly alone with unsolicited suggestions to enable using the platform more effectively.
By John
Response from StockCharts.com· Oct 2, 2026
We’re thrilled to hear that you find the platform an exceptional value and that our technical support has been accurate, prompt, and helpful with suggestions for getting even more from StockCharts. This is exactly why we do what we do. Thanks for being a subscriber!
Great understanding and great responsiveness when contacting tech support.
By KEN
Response from StockCharts.com· Sep 29, 2026
We’re so glad to hear that you’ve found our tech support team both responsive and understanding. This is exactly why we do what we do. Thanks for being a subscriber.
Appreciate timeliness
By Jeffrey
Response from StockCharts.com· Sep 29, 2026
We’re happy to hear you appreciate the timeliness of our support. It’s important to us that you get the help you need when you need it. Thanks for being a subscriber!
The Best charts in my experience
By Zaw
Response from StockCharts.com· Aug 3, 2026
We are thrilled to hear you find our charts to be the best! This is exactly why we do what we do. Thanks for being a subscriber.
I've been using stockcharts for a few months and I like the charting tools. However, I'm not very happy about their customer support. They tend to reply fast for simple questions. But anytime I ask something more complex or detailed, they basically ghost me. They ignored my emails for months even after multiple follow ups. Super frustrating. I've also noticed some data discrepancies that make me really concerned, and I've never got a solid answer from support.
By Kathy
Response from StockCharts.com· Jul 20, 2026
Your concern about delays in receiving responses to more complex questions, along with the data discrepancies you’ve encountered, is something we take seriously. We would like to learn more about your experience and ensure these issues are properly addressed. Please reach out to us at [email protected]
