Excellent staff
Excellent staff. Helpful to complete the process.
By Jim L.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Excellent staff. Helpful to complete the process.
By Jim L.
I received immediate and accurate response for my issue and the process was quite clear for background verification.
By Mohana P.
Good Experience
By Dibyajyoti D.
The team was easy to reach out anytime whenever i had queries and the BGV process was smooth
By Vikas V.
The representative I spoke with was very friendly and helpful. Within a few minutes he had assessed and solved my problem. I felt I was treated with respect and kindness and that I was being heard.
By Tawana B.
Each and every part of the onboarding process, went smoothly. If there were technical difficulties, the team fixed them, easily. They have wonderful customer service. I would recommend them, always. Thank you and God bless Sterling!
By Janette B.
Because you guys were patient. But at the same time vee diligent. I will not disappoint. Thank you all for the opportunity!
By Michael
The experience was both professional and timely. I am looking forward to working for my new employer as a result of the background investigation and verification.
By Marvin