prompt response to emails and clear…
prompt response to emails and clear direction on what to do and how to do it
By Ntsika M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
prompt response to emails and clear direction on what to do and how to do it
By Ntsika M.
Great service and very helpful when I needed additional information. Thank you.
By Christina L.
Timely and resolving responses.
By Srinivas K.
Quick turnaround and professionalism with our request. We continue to be very pleased with the Sterling product and team!
By Jeremy W.
I was very pleased with the customer service. When I called with a question they were very polite and helpful.
By Chad B.
Your people reacted immediately and gave me great advice, which solved the issue.
By JULIUS F.
The way they did things made it nice.
By Vincent
Good service and support
By John C.