the ease to which I had information and…
the ease to which I had information and mostly the update to the process in a real time.
By Russell S.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
the ease to which I had information and mostly the update to the process in a real time.
By Russell S.
Customer Support Representative was friendly and Helpful with my issue.
By george Q.
Agents were acting politely and answer my questions. Whole process was very easy and smooth.
By SAMIR A.
Honest,sincerly, respect. Profetional
By Raul G.
AN UMBEATABLE EXPERIENCE! The experience was awesome thanks to Sterling's Customer Service. Both agents who assisted me were truly helpful, caring, and professional.
By Fulvia G. Cárdenas F.
I had a question in regard to whether a submission was processed or not. Lisa Marie was prompt with her reply within the same day. It is nice to get such a quick response!
By Colette
Very easy to interactive with and timely, quick responses!
By Scott M.
It was in the customer Service Agent. She was very helpful, patient and knew what to do to fix my problem.
By Priscilla H.