Great experience
Great experience, and customer service was the best
By Gary T.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Great experience, and customer service was the best
By Gary T.
Sterling rep was excellent. She helped me to solve my problem, she was kind and friendly.
By Maria L.
Very professional and service driven . Thanks
By Joseph M.
Fast and reliable. I greatly appreciated the quick responses. Highly recommend.
By David M.
patient,quick communication response, politeness . thank you
By Joey C.
Exceptional customer service!!
By Tiffany D.
Prompt respond, no wait time. Rep tone was very welcoming and helpful. He spotted exactly what my concerns were and immediately assisted me. Awesome service .
By Aarhin
Would have been quick & easy if I had had all the info I needed up front. My only issue was that you didn't indicate how many years of addresses you needed, so I had to call & ask and was needed rerouted to another number for our site - but the representative was very cordial.
By Diana S.