Had an issue and was resolved quickly
Had an issue and was resolved quickly. It was a mistake on my part and they helped me through it.
By Jonathan B.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Had an issue and was resolved quickly. It was a mistake on my part and they helped me through it.
By Jonathan B.
they did a great job
By Robert G.
The lady I spoke to was very polite and helpful. Wonderful customer service!
By Jamie M.
The guy that answered the phone help it was excellent I really enjoyed it even though I was nervous and didn't know how to do it but he helped me through it and I appreciate it God blessing him! James Southall
By James S.
AGENT WAS VERY HELPFUL AND TOOK HER TIME EXPLAINING EVERYTHING.
By Sheliea L.
Excellent customer service
By Sally H.
Great service performed by Rudy Peralta. Took him no time to help me with my question, definitely use this service if you have any questions about your process.
By Nick T.
Rep very helpful. Thanks.
By DW