Helpful
Very helpful
By Lucas
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Very helpful
By Lucas
Very helpful and nice
By Mary C.
Very good, fast and efficient help, even without me having the necessary information the representative required, I was still able to complete what i needed with the guidance i received, yet not without many unsuccessfully attempts and a hint of frustration prior to calling.
By Louis A.
Went pretty easy, spoke on the phone with Keith. He was very helpful. Got me straightened around quickly
By William D.
I have called to get information on my order ,yeh gentlemen that was helping me , gave me what I wanted , efficient and professional.
By Masood P.
quick and painless. Short, to the point answers to my questions when I called the support center.
By Corey S.
The whole process is pretty efficient.
By Roth U.
It was a great call. I received all of the information I was asking for in a timely manner.
By Tarik H.