Sterling
Very courteous, knowledgeable assistance in the item of my application.
By Radomysl T.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Very courteous, knowledgeable assistance in the item of my application.
By Radomysl T.
Easy to navigate an put information in
By William Byrd J.
Very kind and helpful. Was a little embarrassed with mistake I had made and they made me feel at ease.
By Norverto R.
Instructions on form were not clear so I contacted customer service who contacted employer on my behalf. They clarified provess and helped me complete the process quickly. If only all customer service was this good!
By Matthew
Great customer service! They answer by the third ring, never put me on hold for more than a few minutes without checking back and always go the extra mile to assist.
By Katrina Crick, Borets US, I.
Very helpful and guided me every step of the way, Thank You!
By kimberly G.
He made things easier
By Bradley J.
When I called I was confused on how to get back to another page so I called sterling and spoke to a rep named Rudy who did an excellent job walking me through it. It only took a few minutes to get back where I needed to be and complete. Thank You Rudy J R
By J R.