Amazing customer service experience
Amazing customer service experience. Total professional in every way.
By Shannon S.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Amazing customer service experience. Total professional in every way.
By Shannon S.
Very professional, courteous, quick service.Thank you.
By Shay W.
Very helpful and quick with answers.
By Nichole K.
Great customer service. We got disconnected and she called me back until i answered, finished where we left off and was greatly helpful.
By Shayna D.
nice guy that helped me with questions he was a tentative and courteous.
By MANUEL N.
Very helpful when a problem arose in the hiring process. Very knowledgeable, friendly, and helpful in explaining the next step in the process.
By Rebecca G.
The process was simple and reasonably easy to complete. Continue with your style for others that do follow will have a positive experience as well.
By Albert
Great service,always very helpful when I needed help on any issue.
By Johnny E.