Great customer service very helpful
Great customer service very helpful
By Mark R.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Great customer service very helpful
By Mark R.
Ever times I called If I was experiencing a problem, the issues was resolved, good customer Care support team. No issues, The employees are Great at there JOB
By Mr B.
She did just fine. Thank you.
By Lynnel
Ask about a status update, quick and straight to the point. The representative was very nice.
By james H.
hi thank u for everything sterling was really helpful and very honest i look forward to do more business with u thank u
By Nelson F.
The agent who answered my call was knowledgeable. The only problem was, it was not specified in the form if it was only within 7 years for the address
By Barbara
The Sterling representative, I spoke with was very pleasant and helpful. The representative gave me the information i needed to resolve my issue. Impeccable Customer Service
By Anthony H.
Friendly, prompt, efficient
By Renee Begay O.