had a couple of questions about the…
had a couple of questions about the process of completing the drug portion of the process and got the information I needed.
By Francis W.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
had a couple of questions about the process of completing the drug portion of the process and got the information I needed.
By Francis W.
Good job on explaining and going step by step with me threw the pre employment process thank you
By Nancy R.
Very helpful customer support!
By Roman D.
Excellent customer service thank you!
By Jonathan S.
I called to speak to someone about my background check in drug screen for preemployment, she answered my question as best as she could.
By SHATORAYA J.
The service is great.
By Kathy H.
Rep. was very helpful. Great customer service
By gina C.
We went over my application process to make sure my background check was effective and correct. Went over the spelling of my name I have a unique name. I was pleased for the most part speaking to the lady she had an accent it made it a little harder to understand what she was saying in part.
By Leeretta E.