Better than Google Maps!
Guided me right to where I needed to go. SUPER Service!
By Dan S.
Response from Sterling, A First Advantage Company· Dec 7, 2022
Thank you for this review.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Guided me right to where I needed to go. SUPER Service!
By Dan S.
Response from Sterling, A First Advantage Company· Dec 7, 2022
Thank you for this review.
The customer service is very professional, no problems understanding and getting the job done on time.
By Jun-Hong
Response from Sterling, A First Advantage Company· Dec 7, 2022
Thank you for taking the time to leave this review.
When I was filling the application I wanted to clarrify something
By Samanthika H.
Response from Sterling, A First Advantage Company· Dec 7, 2022
Thanks for this review!
What made the experience great was the assistant who understood and carefully assisted me through the process.
By Patricia A.
Response from Sterling, A First Advantage Company· Dec 7, 2022
We appreciate you sharing your experience and leaving us this review.
A little confusing. The question for the family member or friends email the way it was worded I thought I needed my recruiter. Plus I have no family and that made it hard.
By Douglas P.
Response from Sterling, A First Advantage Company· Dec 7, 2022
Hello. We apologize that the experience was confusing for you. If you still need support, please email [email protected] or call 1-888-889-5248.
References made to required sections were informative. Thanks!
By Khushal
Response from Sterling, A First Advantage Company· Dec 7, 2022
Thanks for this review!
I was asked for a reference for an employee that I used to supervise and I called all of their posted phone numbers as well as the number provided on the emails and no one will pick up. It is impossible to talk to a human being to complete a reference check. Now I know not to use this company's service in my hiring process.
By Veronica D.
Response from Sterling, A First Advantage Company· Dec 7, 2022
Hello. Please email [email protected] directly for support.
Quick and accurate
By Rawling D.
Response from Sterling, A First Advantage Company· Dec 7, 2022
Thank you for this review.