Attentive & Action
What made my experience with Sterling great was the responsiveness.
By stephanie C.
Response from Sterling, A First Advantage Company· Dec 5, 2022
Thank you for this review!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
What made my experience with Sterling great was the responsiveness.
By stephanie C.
Response from Sterling, A First Advantage Company· Dec 5, 2022
Thank you for this review!
This company don't know what are doing ... the system them using on there Web site is so cheap can't focus to take photos and after complaining about the quality of the photos... I share my code , just need to show 1 I.d take more 2 weeks ...
By Hugo S.
Response from Sterling, A First Advantage Company· Dec 5, 2022
Hello. Can you please call 02087410000 or email [email protected] for support? Thank you.
I had a great time talking
By quandarrious L.
Response from Sterling, A First Advantage Company· Dec 5, 2022
Thank you for this review.
They were very helpful. Enbright hr had flu and could not give out Hr information bit Sterling employee just ask for w2 on them which help. Thank you
By cheryl G.
Response from Sterling, A First Advantage Company· Dec 5, 2022
Thanks for this review!
The representative was very understanding and addressed my concern in the most courteous way. He was very thorough and helpful in helping me understand the process. Thank you.
By KW
Response from Sterling, A First Advantage Company· Dec 5, 2022
We appreciate you sharing your experience with our team and leaving this review!
From the very start, your system was able to breeze & navigate through, making my entire onboarding experience very pleasant!! Thank you!!
By Ruben R.
Response from Sterling, A First Advantage Company· Dec 5, 2022
Thanks for this 5-Star review!
Sterling is the company a perspective employer used to do background checks. When some things seemed to take unusually, I called. I found out people who were working from home in the Philippines with their families present had my DOB, SS#,and DL #. This clearly is not a secure way to handle people's info. They were taking so long because they were communicating via snail mail to get information. It should have been done my mid-November. Then, they said by the end of November. It is now December. They still do not have my info to my employer as I sit at home without a paycheck. But what's most disturbing is how they leave all your information in the hands of people working from home overseas. Unbelievable!!!
By susan G.
Each and every query has been checked well and proficient in work. Keep this up
By Ganesh
Response from Sterling, A First Advantage Company· Dec 1, 2022
Thanks for this review!