They provided excellent customer…
They provided excellent customer service. And was there to answer questions promptly when I needed them answered? Thank you for your help.
By CLIFFORD Y.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
They provided excellent customer service. And was there to answer questions promptly when I needed them answered? Thank you for your help.
By CLIFFORD Y.
Communication was great. The best service you could ask for.
By Joshua W.
Prompt reply to my queries and ease of documentation.
By Nair B.
The experience was great,all questions were provided by A knowledgeable representative,, Very pleasant experience,
By Bruce S.
I had an alright to pretty good experience using this site. My only complaints are that results came rather late, to the point I needed to send an email for results back even though they finished the research 3 days before I finally gotten an email. But overall, my experience was good to great.
By Joshua Maximus P.
did not take long , was very friendly
By Raynaldo M.
Nothing to notice and positive feelings is the great sign of all processes work smooth.
By Ivan S.
My experience with sterling was very quick and easy that's what's great about sterling
By Pedro D.