Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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2,890 reviews
StepprsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
2,890 approved reviews, newest moderated first
My job requires me to be on my feet for 8hrs 4 days straight by day 4 my feet are very sore and tender it’s like walking on glass. I’ve tried many different shoes to no relief.After using stepprs for just one day there has been 100% improvement. Looking forward to continue using these amazing insoles.
By Trish Y.
They don’t really help with the planter fasciitis, they have not offered any relief like the add said. Ordering and shipping we’re fine just not as advertised
By Vince W.
Response from Stepprs· Feb 9, 2025
Dear Vince, Thank you for sharing your experience with Stepprs insoles. We're truly sorry to hear that they haven't provided the relief you were hoping for with your plantar fasciitis. While our insoles are designed to provide support and cushioning that can help alleviate discomfort associated with plantar fasciitis, we understand that individual needs and responses can vary. We value your feedback and want to ensure you find a solution that works for you. Please contact our customer support team at [email protected] with your order number, and they will be happy to discuss your specific needs and explore potential options, including a possible refund or exchange. We appreciate your honest review and are committed to helping you find the best solution for your foot care needs. Sincerely, The Stepprs Team
I really enjoy the comfort❣️
By Tonya Williams G.
So comfortable
By Martin R.
Have been visiting the podiatrist for over 2years so I definitely had a problem. Having seen these insoles advertised I thought nothing to looseso I ordered 3 pair. I was surprised how comfy my feet were by wearing them. Should have bought them earlier. Thank you.
By GRANVILLE T.
I had high expectations for these but was highly disappointed. After using these for the past month, I have to take my shoes off to give my feet a rest
By James L.
Response from Stepprs· Feb 9, 2025
Dear James, Thank you for sharing your feedback about your experience with Stepprs insoles. We're truly sorry to hear that they haven't provided the comfort and relief you were expecting. We understand that comfort is subjective, and while our insoles are designed to provide support and cushioning for a wide range of foot types and conditions, they may not be the ideal solution for everyone. We value your feedback and are always striving to improve our products and customer experience. We would appreciate it if you could contact our customer support team at [email protected] with more details about your experience, including your order number and any specific discomfort you encountered. This valuable information will help us better understand your needs and potentially offer alternative solutions or recommendations. We appreciate your honest review and hope to have the opportunity to assist you further. Sincerely, The Stepprs Team
Possibly one of the best insoles Ive ever purchased. I’ve previously arrived at work with worn out insoles and I had constantly complained about how a lot of insoles don’t meet my needs especially working 10 hour shifts. But since wearing Stepprs, my feet are feeling better, fatigue has gotten less, mood has gotten better
By Mikki
Love these in my work shoes.Im on my feet all day.Ive been wearing them for 5 weeks now and I still feel the sponge with every step.
By Miss Helen M.
