Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,890 reviews
StepprsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
2,890 approved reviews, newest moderated first
Not received it yet
By Mario G.
Response from Stepprs· Jun 11, 2025
Hi Mario, We’re very sorry to hear you haven’t received your order yet. That’s not the experience we want for our customers. Please email us at [email protected] with your order number so we can look into it right away and make sure your order is either reshipped or refunded based on your preference. Thank you for your patience. – The Stepprs Team
the padding works great and the heel guard is great. the sticker on the back of the heel guard starts to come off within a couple of weeks though. if that could be remedied, it would be 5 stars.
By Benjamin D.
Response from Stepprs· Jun 22, 2025
Hi Benjamin, We’re really glad to hear you’re enjoying the padding and heel support — and we appreciate your honest note about the heel guard sticker. That’s valuable feedback, and we’re passing it along to our product team as we’re always looking to improve. If we release an updated version with that fix, we’d love to let you know. Thanks again for your support and for helping us get better! The Stepprs Team
Cut marks seemed to be in European (not US) sizes. I accidentally cut too much off and they are unfortunately unusable. It seemed like a good product though. I would be willing to try again, but too expensive to buy again.
By Shawn M.
Response from Stepprs· Jun 11, 2025
Hi Shawn, Thank you for your honest feedback. We're sorry to hear about the sizing confusion and that the insoles ended up being unusable after trimming. We understand how frustrating that can be. We’d love to make it right and give you another chance to try Stepprs. Please email us at [email protected] and we’ll be happy to send you a replacement pair at no cost. We appreciate you giving us a try and look forward to helping you find the right fit. – The Stepprs Team
Definitely not worth the money. Hasn't made any difference in how my feet feet
By Joseph B.
Response from Stepprs· Jun 11, 2025
Hi Joseph, We’re sorry to hear that the insoles didn’t make a difference for your feet. We understand how frustrating that can be, especially when you’re hoping for relief. We offer a 100% Satisfaction Guarantee, so please reach out to us at [email protected] with your order details. We’d be happy to issue a full refund and make this right. Thank you for giving Stepprs a try and for sharing your feedback. – The Stepprs Team
Brilliant. Quick delivery, easy to fit and so comfortable. Much better than other insoles I have tried. It's a thumbs up from me.👍
By Stephen
They just go flat.no support at all .waist of $$$$
By Kevin T.
Response from Stepprs· Jun 11, 2025
Hi Kevin, We’re really sorry to hear that the insoles didn’t provide the support you were expecting. That’s not the experience we want for our customers. We offer a 100% Satisfaction Guarantee, so please email us at [email protected] with your order details. We’ll be happy to issue a full refund and make this right. Thank you for giving Stepprs a try, and we appreciate your honest feedback. – The Stepprs Team
Feel great on my feet!
By Punit S.
Good price and great product.
By Emigdio B.
