Comfortable & Light
Comfortable & Light
By William T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,890 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
2,890 approved reviews, newest moderated first
Comfortable & Light
By William T.
First the time it takes to receive the product is unreal it took 2 1/2 weeks for me to receive them. They don’t provide the support that was intended.
By Raneisha W.
Response from Stepprs· Jul 1, 2025
Hi Raneisha, We’re sorry to hear that the delivery time and product performance didn’t meet your expectations. Two and a half weeks is longer than we aim for, and we understand how frustrating that wait can be. If the insoles didn’t provide the support you were hoping for, please reach out to us at [email protected] with your order number - we’d be happy to issue a full refund under our Satisfaction Guarantee. Thank you for giving Stepprs a try, and we appreciate your honest feedback. – The Stepprs Team
Very responsive
By Mark anthony A.
I have been waiting two months for my order and it still has not been delivered.....
By JAMES W.
Response from Stepprs· Jul 1, 2025
Hi James, We’re really sorry to hear you’ve been waiting two months - that’s absolutely not acceptable and far from the experience we aim to provide. Please email us at [email protected] with your order number so we can investigate immediately, issue a full refund or replacement, and make this right. Thank you for your patience, and again, our sincere apologies for the delay. – The Stepprs Team
thank you getting back to me so quickly
By DINA A.
So far they are comfortable and helping with my plantar fasciitis pain. Customer service was VERY helpful with a shipping address issue.
By Kim W.
They have been great at sorting out an issue with the delivery address and the insoles themselves are amazing. I've had plantar fascia (heel) pain for a year but I can walk easily and comfortably with these in
By Matius B.
The product came on time and works great.
By Michael A.