Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,890 reviews
StepprsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
2,890 approved reviews, newest moderated first
Not as good as described but ok
By Sarah
Response from Stepprs· Jul 4, 2025
Hi Sarah, Thanks for giving Stepprs a try and for your honest feedback. We’re glad they were okay for you, though we’re sorry they didn’t fully meet your expectations. If there’s anything we can do to help improve your experience, please don’t hesitate to reach out at [email protected]. – The Stepprs Team
Thought the socks were too big for the size that they were. Otherwise pleased.
By Joanna A.
Response from Stepprs· Jul 4, 2025
Hi Joanna, Thanks for your feedback - we’re glad to hear you were pleased overall, though we’re sorry the socks didn’t fit quite right. If you’d like to exchange them for a smaller size, feel free to reach out at [email protected] with your order number and we’ll be happy to help. – The Stepprs Team
My Stepper insoles arrived within days of purchase. They feel amazing, the only downside is my feet felt hotter than usual, maybe because of the material used? Great support though.
By T W.
Response from Stepprs· Jul 4, 2025
Hi T Wick, Thanks so much for your kind review - we’re thrilled to hear your Stepprs arrived quickly and are giving you great support! We appreciate your note about heat - some users do notice increased warmth due to the high-density foam. We’re always working to improve, and your feedback helps a lot. Thanks again for choosing Stepprs! – The Stepprs Team
they hurt my feet. i think these products are not for me
By Dung V.
Response from Stepprs· Jul 4, 2025
Hi Dung, We’re sorry to hear the insoles caused discomfort - that’s never the experience we want our customers to have. Stepprs aren’t the right fit for everyone, and we appreciate you giving them a try. If you haven’t already, feel free to email us at [email protected] with your order number so we can assist you with a refund or find a better solution. – The Stepprs Team
It's been weeks since I ordered your product. I still have not received it!!!
By Robert M.
These inserts are considerably less than advertise. I’d like to return them.
By Mel N.
Response from Stepprs· Jul 4, 2025
Hi Mel, We’re sorry to hear the insoles didn’t meet your expectations. We’d be happy to help you with a return. Please email us at [email protected] with your order number and we’ll walk you through the return process or offer another solution if you prefer. Thanks for giving Stepprs a try - we appreciate your feedback. – The Stepprs Team
Wrong country delivery
By Brandon C.
Response from Stepprs· Jul 4, 2025
Hi Brandon, We’re really sorry your order was delivered to the wrong country - that should never happen. Please email us at [email protected] with your order number and we’ll immediately investigate and resolve this for you, either by reshipping or issuing a full refund. Thank you for your patience and for bringing this to our attention. – The Stepprs Team
Made my feet sweat and caused blister on toe. Starting to lose spring after two weeks
By Alan B.
Response from Stepprs· Jul 4, 2025
Hi Alan, We’re sorry to hear about the discomfort you experienced - that’s definitely not the result we aim for. Blisters and excess sweat shouldn’t happen, and the insoles shouldn’t lose support so quickly. Please email us at [email protected] with your order number. We’d like to make this right, whether it’s a replacement or a refund under our Satisfaction Guarantee. Thanks for your feedback - it helps us improve. – The Stepprs Team
