Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,890 reviews
StepprsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
2,890 approved reviews, newest moderated first
Just poorly made.
By Mike R.
Response from Stepprs· Aug 4, 2025
Hi Mike, Thanks for your honest feedback — we’re sorry to hear the insoles didn’t meet your expectations for quality. We’re constantly working to improve our product, and your input helps guide those changes. If you haven’t already, please reach out to [email protected] so we can make this right for you. – The Stepprs Team
This is very nice for my feet. I disappointed delivery to wrong house. But they're fixed. Thanks for good service and made nice product.
By Riaa J.
Very comfortable ALL DAY !!!
By John H N.
I was struggling with Plantar Fasciitis, using Stepprs gave my feet a chance to heal and after 1 week I was no longer experiencing that bad morning pain, and within 2 weeks I had no pain at all. Sadly my dog also loves Stepprs and chewed them up, so I will be ordering more!!
By Kim
I've had a great experience using my stepprs. They arrived right on time before my vacation. They were the perfect fit for my shoes. I bought two pairs in orange color. It's like walking on a cloud! They have been great to use and have helped my arthritic feet. I recommend buying them. I am planning on ordering more for all of my shoes.
By Alma L.
These were not good for my husband. He wore them to work and by lunch, he took them out of his boots and went the rest of the day with no insoles. They provided no support and caused leg fatigue as well as foot pain.
By Amy D.
Response from Stepprs· Aug 4, 2025
Hi Amy, We’re sorry to hear your husband had a tough experience with our insoles — that’s not the outcome we aim for. It’s clear they didn’t provide the support he needed, and we understand how frustrating that must have been, especially during a workday. We’d really like the chance to make this right. Please reach out to us at [email protected] with your order number so we can explore a solution together. Thank you for sharing your feedback — it helps us improve for future customers. – The Stepprs Team
Quality not the best after 2 months all worn out
By Tony P.
Response from Stepprs· Aug 4, 2025
Hi Tony, We appreciate your honest feedback and are sorry to hear the insoles didn’t hold up as expected after 2 months. While many of our customers report lasting comfort, we understand usage and wear can vary depending on individual needs and activity levels. Please reach out to us at [email protected] with your order number — we’d love the chance to review your case and find a fair resolution for you. Thank you again for bringing this to our attention. – The Stepprs Team
Never arrived, still waiting.
By Patrick K.
Response from Stepprs· Aug 4, 2025
Hi Patrick, We’re really sorry to hear your order hasn’t arrived — that’s frustrating and absolutely not what we intended. Please reach out to us at [email protected] with your order number so we can investigate this for you immediately and resolve the issue. We truly appreciate your patience and the chance to make things right. – The Stepprs Team
