Great customer service
Great customer service. These are great couldn’t be happier and would recommend anyone to try them
By John
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,890 reviews
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Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
2,890 approved reviews, newest moderated first
Great customer service. These are great couldn’t be happier and would recommend anyone to try them
By John
Really good insoles and just what my heels needed! Could do with being a little thinner at the toes end though.
By Mr G D.
Response from Stepprs· Aug 4, 2025
Hi G Day, Thanks for the great feedback — we’re so happy to hear the insoles are helping your heels feel better! 👣 We also appreciate your suggestion about the toe thickness. We're continuously looking for ways to improve the design and will definitely pass your comment along to our product team. Thanks again for choosing Stepprs and sharing your experience! – The Stepprs Team
The product itself is really good, it’s really helped with me foot ache. I had a small delivery issue which was very quickly resolved by Evelyn. ⭐️⭐️⭐️⭐️⭐️
By Consumer
Really good product, using in my safety boots and after a long day I can't feel any pain. Definitely will recommend to everybody.
By ILIE B.
My feet still hurt probably more than usual because the steppers make my shoes more snug/tight. Which I already have wide feet so that’s definitely NOT a good thing. Just didn’t seem to work for me.
By Maila
Response from Stepprs· Aug 4, 2025
Hi Maila, Thanks so much for your honest feedback — we’re sorry to hear the fit didn’t work out, especially with your wide feet. That snug feeling definitely isn’t ideal, and we understand how that can make things worse rather than better. We’d love to help you find a better solution or walk you through the return process if needed. Please reach out to us at [email protected] with your order number so we can assist you directly. Thanks again for giving us a try — we really do appreciate it. – The Stepprs Team
Did not like them and did not fill right on my feet a refund would be appreciated
By kenneth S.
Response from Stepprs· Aug 4, 2025
Hi Kenneth, Thanks for giving Stepprs a try — we're sorry to hear they didn’t feel quite right for your feet. We understand everyone’s comfort needs are different, and we truly value your feedback. If you haven’t already, feel free to reach out to us at [email protected] — we’d love to see if there’s something we can do to improve your experience. All the best, – The Stepprs Team
I have worn orthotics since I have had a foot reconstruction. As I work in retail I’m on my feet quite a lot. I have found these to be great. I would suggest that you think about a dome for the metatarsal arch. Other wise a brilliant product. A brilliant product
By customer C.
It took some time to arrive, since it comes from China. But it is really helping me with my long standing work shifts, I don’t have the same feet pain from before.
By Vívian B.