Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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2,890 reviews
StepprsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
2,890 approved reviews, newest moderated first
Definitely impressed with the comfort. I bought my Stepprs because I have very flat feet and wanted to get additional arch support. Happy to report that so far I'm very pleased. I also wanted to pass on to other buyers that I tried putting the Stepprs on top of the foam cushion orthotics that came with my sneakers and it worked very well. Some podiatrists recommend taking them out, but instead I'm enjoying increased comfort.
By Alan
After using them a full day, they got really squeaky. Every foot step was lound and noice.
By Daniel
Response from Stepprs· Sep 2, 2025
Hi Daniel, Thanks for sharing your feedback. We’re sorry to hear your insoles started squeaking after a full day of use, that’s definitely not the experience we want for our customers. Sometimes squeaking can happen if there’s a little extra space inside the shoe, but we’d be happy to help troubleshoot this with you or arrange a refund if you prefer. Please email us at [email protected] with your order details and our team will take care of it. – The Stepprs Team
I'm on my feet 10 hours a day! The support from these lasted a couple hours. They just flattened out!!
By Jeffrey
Response from Stepprs· Sep 2, 2025
Hi Jeffrey, Thanks for your review. We’re sorry to hear the insoles didn’t hold up during your long days on your feet. Stepprs are designed with cushioning and acupressure support to help with foot pain and fatigue, but we understand results can vary depending on how many hours they’re used and the type of shoes worn. We stand by our 90-day money-back guarantee and would be happy to assist you with a return or exchange. Please reach out to us at [email protected] with your order details and our team will take care of it for you. – The Stepprs Team
Took quite some time to arrive. And although they are very comfortable my shoes don’t fit me, it’s like I need a size bigger shoe or trainer for the insoles to fit as they are so deep. So that’s why I gave 3 stars comfort yes but useless as when I put them in my shoes my shoes no longer fit and feel too tight causing other problems
By Clare
Response from Stepprs· Sep 1, 2025
Hi Clare, Thank you for your honest feedback. We’re glad to hear you found the insoles comfortable, but we’re sorry they made your shoes feel too tight — we know how frustrating that can be. Because Stepprs add depth for cushioning and support, they sometimes fit better in roomier shoes or in place of the original insole. We’ll make this clearer on our product page so expectations are set before ordering. If you’d like to return your pair under our 90-day money-back guarantee, please email us at [email protected] and we’ll help you out. We appreciate you giving Stepprs a try. – The Stepprs Team
These inserts do the trick for our pickleball feet. Have now ordered a total of 3 each for my husband and me.
By Elvinanne S.
Received as ordered , so comfy. Would recommend to all.
By No N.
These insoles are quite comfortable and offered some relief from plantar faciitis but they are very expensive. I've just purchased what looks like an identical product (can't see or feel any difference) off an Asian based, multi product seller, online. They were about 1/4 of the stepprs price.
By Libby K.
Response from Stepprs· Aug 29, 2025
Hi Libby, Thank you for sharing your feedback — we’re glad to hear the insoles provided some comfort and relief. We completely understand your concern about price. While there are many insoles available online, Stepprs are designed to our own specifications, with quality control and customer support to back them. That said, if you feel the product didn’t deliver enough value, please reach out to us at [email protected] — we’d be happy to help with our 90-day money-back guarantee. We appreciate you giving us a try and sharing your honest experience. – The Stepprs Team
This reduces my need for foot massages. Feels good.
By Austin Lyons J.
