Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,890 reviews
StepprsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
2,890 approved reviews, newest moderated first
I was very happy with my insoles. I also ordered the foot roller which feels great. But I have to mention the customer service. I had a issue that was unrelated the them and they corrected it immediately. This was a fault of mine, but they responded quickly and corrected the issue. I was very surprised and greatful. Great company to do business with.
By JOSEPH P.
Ordered these believing that I was dealing with a legitimate UK company. It took 11 days for this order to arrive as a result of the fact that it turned out to be a company in China. These are nothing special insoles and not worth the money, there must be better quality ones supplied by UK companies that are not cheaply produced in China. My advice would be to avoid ordering here.
By Tim B.
From sore and seizing knees, ankles and hips, in 2 weeks of using my Stepprs insoles I am now walking freely whuch is just amazing. Now to build up the speed so I can travel. Thank you so much. Barbara
By Barbara C.
Very good people to work with . Mine were sent to the wrong address and they were very prompt on getting back to me and sent me a new pair to my actual address. Thank you steppers!!!
By Bret H.
I have plantar fasciitis and heel spurs in both feet. I have a fractured sesmoid bone in my right feet. These are amazing…no pain!!! Thank you!!! Ordered 2 more
By Deb
I'd been seeing adverts for this company and their insoles for some time. After recently starting a new job which sees me on my feet all day & regularly exceeding 15000 steps I decided to 'invest' in these magical insoles. I bought them under the guise of the Black Friday 75% off deal, meaning each insole was roughly about £18 each. Although expensive, I was willing to take the chance on them providing they were as good as everyone was making them out to be. During the checkout process, I noticed the shipping process was listed as 'Hermes Tracked Shipping' (4-6 days), it took 10, that was the first red flag as Hermes hasn't existed for some time now as they rebranded to Evri. I went through with the order regardless and after a couple of days of waiting and the supplied tracking number not working on the Hermes/Evri site or even Stepprs own site, I emailed Stepprs to enquire. They sent me a link and a different tracking number which shows the parcels history. The parcel had originated in China (Which was conviniently kept out of ALL advertisements). As it happens, all the while, I ordered some Identical insoles off of AliExpress for £3 for a 2 pack and they arrived a day before the Stepprs insoles. And when I tell you, the ONLY difference is the Stepprs have the white 'Stepprs' logo on the heelpad, they're otherwise identical. Don't waste your money unnecessarily. I can't speak for their comfort as Ive truly not even opened the Stepprs insoles, the AliExpress ones are fabulous.
By Dave C.
I ordered 3 pairs and they have not arrived in the timeframe promised. I’m starting to think they are a scam. No communication from the company. Do not buy.
By Jem C.
No reply to emails when requesting update Order placed 10th November estimated 4-6 business days 17th November emailed to ask for update. No reply 20th November another email sent. Awaiting reply
By martin F.
