Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,890 reviews
StepprsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
2,890 approved reviews, newest moderated first
The steppers insoles are truly great. I did have a couple of hiccups with my order but their service is great. They do take 48 hours to respond to your email but they do get back to you. With my order I did receive the incorrect size and there service department sorted it out. Thank you again steppers for a great product. 100% well order again !!!
By Gabriella R.
So I ordered these a couple weeks ago and I gotta tell yall these insoles have taken almost all my foot pain away. I still get some soreness but walking on these insoles my feet feel like they went to heaven. No more sore or aching feet during the day. When I get home it's like my feet said ahh comfy. This is a great product I would definitely recommend if you have foot pain. Give these a week and you'll be on cloud 9.
By Victor H.
Fixing my toes to prevent my big toe to move inwards does bring any confenience The soles I ordered only fit in my sporting shoes. For my regular shoes they are 2 cm too short !
By Ton H.
Havent shippied my order and do not respond to emails. No way of requesting a efund so i have opened a dispute with AMEX. SCAM STAY AWAY!
By Vireender V.
I fear I may have been scammed. I ordered on the 18th November with a 4-6 working day delivery timeframe but tracking showed they’re are still in China. I asked for an update via email and they apologised for the delay but sent me a new tracking number. That is also showing it is still in China. I had considered buying via Amazon but opted to buy directly from the Stepprs website as they worked out about 50p cheaper per item (I bought 5 pairs) - more fool me! I’ll give them a few more days then talk to the bank about a chargeback. I have a suspicion that some of the positive reviews on here may be paid for reviews, as the Facebook page appears to have very few comments visible and those that are visible are not good (delays and requests for additional postage from the PO). Buyer Beware!!
By Cat D.
I first bought these back in the summer because I suffer from plantar fasciitis is both my feet and these are the best insoles I’ve ever boughten. I can not express how much they have helped. I work in an automotive factory and on my feet for 8-16 hrs and these have been a life saver. And I have been recommending them to everyone I work with.
By Jon T.
No delivery, no explanation. Took my money and ran. They haven’t delivered my product within their stated 4-6 day timeframe and they haven’t responded to my enquiry. Don’t trust this brand. It’s a scam.
By customer
I have tried a number of different insoles to address my Plantar Fasciitis and after 9 months of frustration I bought some Stepprs. Within a couple of weeks my PF was almost entirely gone and completely gone after a month. Quite incredible! When I read reviews like this I always cynically think that they are fake but I promise not this time. I recommended them to a friend who was having ankle, knee and hip pain and he was similarly amazed by the results. Try one pair and you won’t be disappointed BUT wear them all the time to begin with.
By Ian F.
