Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,890 reviews
StepprsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
2,890 approved reviews, newest moderated first
This company is scam I request to return the items and to get refund, on the second day I placed the order after I discovered that you can purchase them from another website at 80-90% off, 8 weeks later and I still haven’t received my refund, 10 emails sent and I always receive email acknowledging my request, Once I received email offering 40% discount, which I declined, 7 emails after that and still no response Moe
By mohamad A.
I bought one pair to see if they were any good for my work shoes, I now own 6 pairs. They’re great, buy some.
By Jeff
Was told I could order 2 pairs of Stepprs different size and colour and pay the special price for the pair. So I place a order for myself and wife and was charged full cost for individual pair.
By Neville
Order was shipped to the wrong address on my behalf, they sent me a new set!
By Justin B.
The Customer Service Representative Evelyn was very helpfull and sorted my problem. Top marks for customer service.
By Bob B.
I didn't receive the right size and I ordered my wife 2 pairs and got and myself 2 pairs for myself. I received my wifes pairs 4 times. And my pairs were the same as hers. I didn't receive my size 10 to 11 sizes. Not happy at all
By Vic H.
Awful product, same product is available on Temu for £1. No support no cushion and won’t take returns
By Arron S.
I ordered on February 7. I received one email with a tracking number. I have been monitoring. I never received another. It now says fulfilled. I NEVER received my order. I have tried to contact the company with no results. Terrible company. SCAM SCAM SCAM Took $48 from me. Do not recommend. Should've known not to order of the Facebook. SCAM
By Rachel V.
