Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
616 reviews
Stellar ScientificSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering exceptional value and incredible support to research laboratories in a wide range of fields. Our modest catalog of more than one-thousand of the most commonly used plastic consumables and general equipment features everything you need to start up and maintain a high-quality lab.
Stellar Scientific (stellarscientific.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
616 approved reviews, newest moderated first
Rapid delivery of exactly what we needed. Good value.
By Aptagen
Response from Stellar Scientific· Dec 18, 2020
Thank you Aptagen team for your continued support and for sharing your experience with our customers and visitors! We're happy to know we were able to make a difference.
Great service. My items arrived quickly and in perfect condition.
By MB
Response from Stellar Scientific· Dec 4, 2020
Thank you very much MB for your business and for making time to share this review with our other visitors and customers! We really appreciate it
Stellar Scientific has been one of our most trusted suppliers of consumables during covid. They are extremely helpful and courteous and let you know right away if something is on backorder. In addition, they provide alternative solutions based on needs/cost/what is in stock.
By Nicholas R.
Response from Stellar Scientific· Dec 4, 2020
Wow! Thank you very much Nicholas for sharing this glowing review. Its been a very stressful time for the customer service team because they care so deeply about helping people. We appreciate your business and this very kind and meaningful review. Thank you for choosing Stellar Scientific!
Responded to inquiry over the weekend. Helped me find what I was looking for and shipped on time!
By Sass S.
Response from Stellar Scientific· Dec 3, 2020
Thank you very much Sass for your business and for making time to share about your experience with us! We appreciate both very much, and are so happy to know we made you happy!
Love the product!!!
By Regina S.
Response from Stellar Scientific· Nov 23, 2020
Thank you very much Regina for your business and for making time to share your experience with us to our visitors. We appreciate both very much! Thank you again for choosing Stellar Scientific.
This company is wonderful to work with. They have great prices, fast shipping, and reliable products! The customer service team is fantastic and goes above and beyond to assist with every need. They were able to provide schematics for many of their products by reaching out the manufacturer and they did so in a very short window of time. Their website provides tracking numbers for all shipments. I highly recommend working with Stellar Scientific for your laboratory needs.
By Rebecca H.
Response from Stellar Scientific· Nov 11, 2020
Rebecca. Not only are you an amazing customer for sharing this wonderful review; people need to know you also took the time to write us personally and single out the team member who has been agonizing over taking care of you. That attention brought everyone to tears and was so appreciated. Its been a stressful time and there is so much more pressure to keep up. Our team has been simply amazing and we're super proud of them. Thank you so much for making our day with this review and recommendation. We look forward to taking care of you again.
Sales (Lee) and Customer Service (Doris) are quite helpful. They are friendly, supportive and eager to serve. Their attention to our needs is greatly appreciated.
By Melanie D.
Response from Stellar Scientific· Nov 10, 2020
We love working with you too Melanie! Thank you for your business and for giving us so many opportunities to take care of your team. We very much appreciate your making time to share your experience with our visitors.
Shipment is delayed for more than 1 month.
By Cindy Z.
Response from Stellar Scientific· Nov 3, 2020
Thank you very much for your business and your patience Cindy! Yes! You are so right to be frustrated by the delay! It has been a challenging time for many of our suppliers as they make efforts to increase production of lab items critical for fighting COVID-19 This microplate spinner remains at historic demand levels and we are frustrated too that people are waiting. Please let us know if our customer service team communicated with you at reasonable intervals to let you know to expect the delay and provide updates when it would ship. We've just added a new customer service member to our team to help us improve with more timely communication We recently brought in a very large shipment of these microplate spinners to our warehouse with the hope we can decrease lead times. Thank you again for your business and for sharing your feedback with us. Lee J Lowenstein President
