Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
616 reviews
Stellar ScientificSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering exceptional value and incredible support to research laboratories in a wide range of fields. Our modest catalog of more than one-thousand of the most commonly used plastic consumables and general equipment features everything you need to start up and maintain a high-quality lab.
Stellar Scientific (stellarscientific.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
616 approved reviews, newest moderated first
Stellar made it easy for me to order what we need. The product was exactly what we needed and arrived in a timely manner
By Dawn
Response from Stellar Scientific· Oct 12, 2026
Thank you so much Dawn for making time to write us this wonderful review! We are so happy to know you were pleased with us and the item you ordered!
Fast shipping, great customer service
By UA
Response from Stellar Scientific· Oct 11, 2026
Thank you very much for your business and for highlighting what you enjoyed about your experience with us!
The order was handled quickly.
By Ivette T.
Response from Stellar Scientific· Sep 22, 2026
Thank you very much Ivette for trusting us with your business and for making time to let us know what we did that impressed you! We appreciate the opportunity to be of service to you!
Though I appreciate the "screening process," I feel that it was a bit over the top for just ordering a wire rack.
By Diana B.
Response from Stellar Scientific· Sep 6, 2026
We totally understand your position Diana. What we do makes more sense once you become familiar with how online scams work. Criminals make small, seemingly innocuous purchases with stolen credit cards to test if the processor will allow the charge to go through. An e-commerce website can be an unwitting accomplice by authorizing a charge. Once the payment is accepted, the thieves use that card for more elaborate purchases. For the last 4-5 weeks we've been dealing with a crime ring that has attempted several hundred transactions like this. I've reported them to the FBI. Unfortunately, situations like this require us to double-down on our efforts and beef up security measures. Prohibiting sales of any form to residential customers has been the best line of defense for us. I am sorry that this policy resulted in your finding our process onerous and slow. We do require shoppers to approve of our terms and conditions before completing a transaction. The no residential orders policy is explicit. I'm not sure what more we can do. Thank you again for your business and for your understanding. Lee J Lowenstein President
Excellent jobs.
By Zi
Response from Stellar Scientific· Sep 2, 2026
Thank you again Zi for making time to report on your experience with us! We appreciate your business.
Marcus was very helpful and even gave me a bigger discount for how large the order was. Will do business with them again in the future!
By Kristi B.
Response from Stellar Scientific· Aug 20, 2026
Thank you so much Kristi for trusting us with your business! And, thank you for letting us know how we took care of you. We have a Stellar name and reputation to uphold. Its very rewarding to hear how our team took care of you.
Stellar made the product available, shipped quickly and offered free shipping on the first order!
By john P.
Response from Stellar Scientific· Aug 18, 2026
Thanks so much John for taking time to write us a wonderful review! We appreciate the investment of trust and the opportunity to be of service to you!
Lower pricing compared to previous suppliers. Excellent communication. Quick shipping.
By Veronica A.
Response from Stellar Scientific· Aug 14, 2026
Thank you very much Veronica for giving us the opportunity to take care of you! We appreciate this valuable feedback to know the many things we did well.
