Disappointing
The minimum stay requirement was not clear. The process for background was rushed and pushed fast. The apartment was not accessible per the instructions. There were no EV charging instructions. The location leasing team was rude and unhelpful. The apartment itself was very nice and well kept.
By customer
Response from Stay Sojo· Jul 6, 2023
Thank you for taking the time to provide your feedback. We regret to hear your experience was less than satisfactory as we strive for excellent customer service. Your review has been shared with our leadership team to better improve our processes.