It's rare to get customer service as good as this these days!
Startfleet have been amazing from day 1. I set up my LLC with them, as a non resident of the US which can be very daunting. They helped with every step, have always been responsive, and have helped me with filling out forms which is my absolute pet peeve. They made it a lot less stressful. I recently used them to file taxes for the first time and I can't say enough good things about them. If you are unsure wether to hire them, then just do it. You will be happy you did.
By Kerry
Fantastic experience with Startfleet
Fantastic experience with Startfleet. They are always on top of everything, and the process to open my LLC was very smooth and easy.
By Alejandro R.
Life saver for my US business dream 🚀
Wow, I cant believe how smooth my journey with Startfleet has been! As a small marketing agency owner who knew ZERO about setting up a business in the US, these guys were like my personal business fairy godparents lol.
When I first started, I was completly lost about creating an LLC. Like, super confused and nervous about all the legal stuff. Startfleet made everything look so simple - they basicly held my hand through the entire process. Their team explained everything in a way that didnt make me feel stupid (which is amazing, becuz legal jargon usually makes my head spin 😵).
The best part? They're crazy fast with responses. Seriously, anytime I had a question (and trust me, I had MANY), they'd get back to me super quick. Not just copy-paste answers, but real, helpful advice that actually solved my problems.
Getting my Stripe account set up was another massive win. As an international entrepreneur, this was like finding gold. And now, after a year, I'm even trusting them with my tax declaration - thats how much I've come to rely on them.
For anyone thinking about starting a US business and feeling overwhelmed - Startfleet is your solution. They turn what seems like a nightmare process into something totally doable.
By Programa Emprender L.
Worst customer service to date
I incorporated an entity from abroad hoping that with the help of the service provider things would go smoothly. At the start we already had issues with setting up a bank account, which is not as easy as they claim it to be. Then the representative blamed on us instead of trying to help us solve the problem. We ended up giving up on the business concept and wanted to close the company, once again fees after fees without proper explanation which caused a delayed to the new year and another tax for another year. No sense of responsibility, empathy, or any type of professional handling. I am not sure if there are other better services out there in the market, I certainly wouldn't trust them again.
By Jim Z.
Response from StartFleet.io· Jan 14, 2025
TL;DR: We helped you set up two U.S. bank accounts, responded to your inquiries promptly (including during the holidays), and advised you to act quickly to avoid additional Delaware fees. Unfortunately, delays on your part caused the dissolution to extend into the new tax year, resulting in unavoidable franchise tax charges.
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Thank you for your feedback. While we understand your frustrations, we believe it’s important to address some key points clearly.
Regarding your mention of issues with bank account setups, we’re unsure of the exact nature of your dissatisfaction. However, we successfully assisted you in obtaining two bank accounts at two different institutions. This is not a simple feat for non-U.S. residents, and we worked diligently to help you achieve this.
As for the dissolution of your Delaware company, here are the facts:
1) You inquired about dissolution on December 19, 2024, at 8:38 PM, and we replied the next morning, December 20, at 10:07 AM — within 14 hours.
2) When you requested the payment link late on December 24 at 11:59 PM, we provided it early on Christmas Day, December 25, at 8:46 AM
3) After your payment on December 26 at 3:33 AM, we informed you about the significant Delaware backlog and strongly recommended priority processing that same day at 6:49 AM — just over 3 hours later. At the same time we also asked for some information to help us finalize the dissolution.
Despite our advice to proceed with priority processing to ensure the dissolution could be completed before the new year, you chose to delay providing the necessary details and paying the priority fee until January 2, 2025. By then, it was too late to avoid incurring the Delaware franchise tax for 2025, which is a legal requirement for all companies, regardless of activity.
We acted promptly at every step, even during the holiday season, and provided clear and actionable guidance based on Delaware’s regulations. It’s unfortunate that delays on your end led to additional costs, but this situation was not due to any failure or lack of professionalism on our part.
This company is so absolutely…
This company is so absolutely incredible, they make things so easy and simple. Fitz specifically is such an angel and so so helpful. I will forever use this company for all of my business registration services.
By Alura
Highly recommended
As a non-resident, I got professional help on every issue I had. Highly recommended!
By Peter
The Best Partner for Your First Startup
Upfront, many services guarantee that they deliver from A to Z for your new startup in U.S.
Unfortunately, they overpromise and underdeliver. Often, they don't answer the concerns and complaints after the payment is complete. So you are left alone again.
With StartFleet, you are not alone anymore. They care about you. Nima and Fitz are the best agents you could work with. They are very knowledgable about the whole process and responsive to answer your questions and soothe your concerns. They seek for the lifelong relationship.
Highly, highly recommend to anyone who's looking for starting a business in U.S. StartFleet is the best.
By Kibong A.
Attentive service
A professional colleague recommended Startfleet, and couldn't speak highly enough about the service he received.
As a non-resident, non-US citizen, in need of creating a US bank account for paymnent from my US employer it was crucial to me to be able to set up a fast and efficient way of receiving my salary checks.
The process wasn't as quick as I'd hoped, but that wasn't Startfleet's fault - they attentively answered emails and WhatsApps, and they helped every step of the way – even when the bank orginally refused to create an account because of a minor discrepancy with the utility bill being used as proof of address.
