Great service
Great service, and a wonderful product.
By Michael D.
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
299 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Looking for quality refurbished phones systems? Startechtel is a leading supplier of new & refurbished business phone systems.
Startechtel.com (startechtel.com) has 299 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
299 approved reviews, newest moderated first
Great service, and a wonderful product.
By Michael D.
I was able to find what I was looking for. I needed an extra cordless phone for my system. I received my Panasonic cordless phone very fast and it worked great with my Panasonic cordless phone system that I already have.
By Kandace
The Module I bought is hard to find reconditioned. They sent the wrong module and did correct it. I would have given 5 stars had the communicated better when there were delays. I have the correct module now and it works well.
By Chris B.
I had placed original order for a cordless phone only to find out that it wasn’t compatible with my base phone. Ok mistakes happen. Then I placed second order and received phone that works. I understand that first phone you will not take back. I have everything including box. It would be nice if you would be kind enough to bend the rules a little and let me return that unit. Sometimes you need to do that for great customer satisfaction. Im willing to pay a restocking fee if need be. Please let me know what you think.
By Leonard
I ordered 3 Avaya phones for our office that had been discontinued. I found the phones we needed on Startechtel's website. We received the phones in a very timely manner and are very happy with them. This saved us quite a bit of money from having to purchase a new system.
By Joey S.
Easy ordering, super quick to ship and exactly as shown and described. Very happy with purchase.
By JKPCPA
No problems at all, product was just as described. Transaction was quick and easy.
By Stacy H.
I received some parts of the order with missing power cable and phone cable. I have been trying to get the missing parts without success. I am considering returning the product back Startechtel.com.
By Clifford C.