Stark Bro's Nurseries & Orchards Co.Reviews of starkbros.com

We bought 4 fruit trees/bushes from Stark Bro's that we thought would be container friendly, as their website depicted. The fig and orange trees arrived much larger than the pictures shown, and did not grow or thrive at all. Even the blueberry and lemon bushes died shortly after we received them, despite following all the instructions on their website and my own additional research. Customer service is a joke. When you complain via email about your purchase, they send you a generated response with MORE instructions, as if you're an idiot and it's your fault. I have certainly learned an expensive lesson. This business is a scam and they do not stand behind their products at all. Don't waste your time reading the fabricated reviews on their website, go straight to Google for true reviews. I've come to realize - sadly, after the fact - you can find container friendly fruit trees and bushes at Tractor Supply, Home Depot and Lowes, and even Walmart now, for much less money and no shipping costs, and have a better shot at successfully growing them.

Ordered a tree on August 13. Was given information it would be delivered in a week. That became two weeks, then three, then four and now five weeks and no delivery. Further, I talked to customer service last week and was told the tree would arrive this Sunday. Called customer service again and was told the tree has not shipped yet. I don’t like dealing with customer service people who lie. I also think the company’s service is terrible.

Well I placed my order for some trees..when I ordered them the delivery date was in august...then it got changed to beginning of September..now it is saying Oct or november..if it was going to be that long it is what it should have said in the beginning..I could have bought them locally and probably paid a few more dollars per tree..but had them when I paid for them not 3 months later...soo not sure what quality they will be..that is if I ever get them..but trust and believe they did not wait until they shipped them to charge my card for the purchase...and I have called them on 3 different days ..and have gotten no answer by phone on any of them..it always says we care about you but we are busy right now ..yeah busy counting money that you haven't earned yet ..I will never buy from these people again..customer service these days is crap..all they care about is bottom line not the consumers...am very dissatisfied with them so far...

Ordered a tree for my mom’s birthday. Ordered in July. Says will ship in September. Here we are at end of August and I noticed a refund on my credit card from Stark Brothers. No email, no explanation. Just a refund. Poor business practice.

I ordered half a dozen trees from Stark Bros, and one of them was dead on arrival. After a couple of months (to verify that it really was dead), I attempted to claim my 1 Year Survival Guarantee, but was not granted a replacement tree...or a similar product as a replacement... or, the purchase amount of a new tree, so that I could replace the tree myself. After multiple conversations with Stark Bros employees, I was still only sent a check for half the value of one tree! Terrible value for the amount of money that I spent, and terrible customer service!

ordered 200$ worth of items, they promised 2 weeks for delivery. its has now been 1 month, i emailed 3 times, they keep saying its on its way, what a lie, they just had the shipping label created, 3 days later still has not shipped, Thinking this would be a great place to order since it is only 3 hours from my house. Save your money, items i purchased from a different company in the USA Shipped faster and had better suppport. support is the absolute worst here, would never purchase again.

I leave in USA for42 years long and so far I’ve never had seen such a great nursery as this nursery. I am a manager of Dennys restaurant for 21 years and usually I don’t leave any reviews for publicity. Anyone can trust Stark Brothers Nursery with close eye. They are truly amazing, fast responding, friendly and generous. They will not sell you anything that will not grow or not high quality products. I bought a peach tree from them and the plant has buds everywhere like i am getting fruit in few days. I requested them on next week a pink apple tree if they have it in stock. Now, you guys can think how satisfied customer am I . God may bless them and I wish them for great success in business.

Almost every item from over $900 order died!! NOW, this LYING CHEATING company is STEALING money from us, but giving us LESS TAX ON THE REFUND THEN WHAT WE PAID!! I WONDER HOW MUCH TAX THEY PAID IN VERSUS WHAT THEY CHARGED US FOR AND COLLECTED???? Maybe our lousy government should investigate actual criminals - THESE PEOPLE!!!