Knowledgeable and helpful staff
Stannah staff were knowledgeable and helpful in resolving our need in a very timely manner.
By Michele
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,463 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stannah Stairlifts is a trusted name in home accessibility, providing high-quality stairlift solutions that help people stay safe, independent, and comfortable in the homes they love. As part of a global, family-owned company with over 150 years of engineering experience, Stannah recently celebrated 50 years in stairlift manufacturing—a milestone that reflects its deep commitment to innovation and reliability. To date, Stannah has produced over 1 million stairlifts worldwide.Operating in the U.S. for over two decades, Stannah offers a full range of stairlifts for straight, curved, and outdoor staircases, all designed with comfort, safety, and usability in mind. Customers can choose from new, rental, or reconditioned models, along with financing options to fit a variety of budgets. Every stairlift is installed by trained professionals and backed by local service and support.With regional offices and a strong network of certified dealers, Stannah provides personalized, local service across the country. The company has earned widespread recognition, including thousands of positive reviews on Trustpilot and the Consumer Affairs Buyer’s Choice Award for customer service.By combining decades of experience with a customer-first approach, Stannah Stairlifts continues to be a leading choice for families seeking reliable stairlift solutions in North America.
Stannah Stairlifts USA (stannah-stairlifts.com) has 1,463 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,463 approved reviews, newest moderated first
Stannah staff were knowledgeable and helpful in resolving our need in a very timely manner.
By Michele
Everything went problem free and smooth, the wait time was a little long but that’s understandable because it was made to order…thank you so much
By Bob C.
Response from Stannah Stairlifts USA· Apr 21, 2026
We're happy to hear that everything went smoothly for you. We appreciate your understanding regarding the wait time and we thank you for your feedback.
Excellent experience with our install and answering questions we had. It is wonderful!
By Steven
Response from Stannah Stairlifts USA· Apr 21, 2026
We're glad you enjoyed your experience, and we appreciate you taking the time to share your wonderful feedback with our team!
Whole process was easy and well handled with no issues. Delivered on time and works well.
By Graham
Communication w/ all updates during the process...
By Dennis D.
Knowledgeable, friendly installers.
By A.G.
I am very happy because of having stairlift "Siena". Joe was very friendly and did a professional job. He did a great job and I strongly recommend him for anyone. Danuta Brodzinska
By Dana
Our installer was polite, friendly, funny and most importantly professional.
By Antonio