Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
532 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
ss396.com (ss396.com) has 532 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
532 approved reviews, newest moderated first
They have good communication
By Michael M.
Response from ss396.com· Oct 24, 2024
Thank you for your feedback, Michael! We're glad to hear you appreciated our communication. We look forward to assisting you with your restoration needs!
Catalog came in super fast. Company even emailed me to confirm that I have recieved it!
By Jonathan Van B.
Response from ss396.com· Oct 11, 2024
Thanks, Jonathan! We’re glad the catalog arrived quickly, and we always like to check in to make sure everything went smoothly with your order/experience. We appreciate your feedback!
Wrong part for Camaro SS. Should have 3 outlets on the fuel Pump. 1 for carb, 1 fuel tank, 1 for vent
By Gary R.
Response from ss396.com· Oct 11, 2024
Hi Gary, Thank you for your feedback. We’re sorry to hear the fuel pump didn’t meet your expectations. Please reach out to our support team, and we’ll assist you further. Our product team is also inspecting this issue to ensure it’s resolved. We appreciate your understanding!
Excellent description and delivery was on time Thank you so much for my Hood hinges. 1965 El Camino
By DOUG K.
Response from ss396.com· Oct 11, 2024
Thanks for your review, Doug! We're glad the description was helpful and that your hood hinges arrived on time. Enjoy your 1965 El Camino, and we appreciate your business!
Fast delivery good product 👍🏾👍🏾👍🏾
By Dee
Response from ss396.com· Oct 11, 2024
Thanks, Dee! We’re glad to hear you were happy with the fast delivery and the product.
Quality product at a reasonable price. Fast shipping and delivery.
By Mark K.
Response from ss396.com· Oct 4, 2024
Thanks for your feedback, Mark! We're glad to hear that you are satisfied with our product quality, pricing, and shipping.
Fast shipping very detailed instructions and quality wire with every wire labeled for easy instal
By Trey
Response from ss396.com· Oct 4, 2024
We appreciate your feedback, Trey. It’s great to hear that you experienced fast shipping and found the instructions detailed. We're also pleased to know that the labeled wires made installation a breeze!
Great product at a reasonable price.
By Ron S.
Response from ss396.com· Oct 4, 2024
Thank you for your feedback, Ron! We’re glad to hear you’re happy with the product and pricing.
