Highly recommended!!!
Highly recommended!!! Since hiring Springboard our support costs have halved and our average response time for support tickets is significantly faster. Onboarding was a smooth process thanks to their awesome team.
By Michael
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
108 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Caring, empathetic, kind, and super knowledgable team members who feel in-house without the overhead! Canada and USA-based moms who bring incredible skills to the table, not just good email writing.
Springboard CX (springboardhq.com) has 108 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
108 approved reviews, newest moderated first
Highly recommended!!! Since hiring Springboard our support costs have halved and our average response time for support tickets is significantly faster. Onboarding was a smooth process thanks to their awesome team.
By Michael
Springboard came recommended to us from another brand and i don't know what we would do without them! They've completely changed the game for us. Jonathan and his team of vetted reps are super responsive, well organized and efficient! They have become an extension of our team. Highly recommend!
By Courtnie
Springboard has changed the way we work, and helped us redefine our relationship with our customers. They learned our products, our pain points and the nuances of our business and have basically become like an in-house team. Superb, thorough work! We cannot recommend them highly enough.
By Tracy M.
We have been using Springboard for almost 12 months and couldn't be happier with the service from the team and level of service our customers receive. The quick turn around and speed of issues resolution is critical to our happy customer journey and business growth.
By Sean H.