SpreetailReviews of spreetail.com

This vendor lost my item, refused to cancel or refund order. Consistently stated intent to resend item despite my repeated requests not to. Multiple communications over multiple days and seller was recalcitrant, intent on resending and recharging. Avoid this vendor as they are not trusworthy.

Ordered items from them through Amazon and they sent the completely wrong item. I cannot return it as the shipping label provided for the return is for the items I ordered - small and lightweight - whereas the item they sent is large and heavy and the shipper will not accept the box with the incorrect label. They just keep send automated messages over and over and I keep replying to them, but they are not resolving the issue.

I ordered a jump o line trampoline and received it damaged inflated and it didn’t stay up and I ordered it for my two year-old grandson‘s birthday party and one was unable to use it and sent it back and I paid around $70 for and then they was going to refund me 35 back and then I complained and they dropped it down to $30 and then I reported them by Amazon so Amazon’s gonna take the issue up but they are a very crooked company!! I did read online where they are thought to sell damage goods to their customers, and I do believe that!!!!

Selling used item as new and shipping in original packaging which gets damaged upon arrival. and when you return the item, they refund only 50% stating the product looks used and adds restocking fee.

This company charged a restocking fee as much as the cost of the product, which was delivered with missing parts. Never do business with this company. It is abusing the Amazon product refund reputation

Achtung für die Käufer aus dem Ausland. Solltet ihr was bei SpreetailDE erwerben, die Ware gesetzeskonform ausführen (z.B. Schweiz), dann weigert sich das Unternehmen, die Mehrwertsteuer zurück zu erstatten. Finger weg von SpreetailDE.

NEVER BUY FROM SPREETAIL. They offer only partial refunds and don’t stand by what they sell. Garbage company.

Like so many other reviews, they are abusing Amazon's refund loop hole by adding subjective language on the condition of the product. Essentially if you return anything (well within 30 day window) that's been opened, they will claim that it's "not in resellable condition" even if it has never been used. You have no say in it, they make the judgement. Then they take 50% restocking fee. Avoid purchasing anything that has Spreetail as the seller since this is how they make money from Amazon shoppers who purchased thinking that they have the 30 day return policy to rely on.