SpreetailReviews of spreetail.com

Ordered an electric snow shovel from amazon (it was sold by Spreetail) and as soon as it arrived, I knew it wouldn't work on any amount of snow... After I initiated a return, they reached out to me to try to get me to keep the item with a small refund - I declined. After returning the item - They messaged me that they were going to only refund me HALF of the order for a "restock fee"..... EIGHTY DOLLARS. they were uncooperative in amazon messaging & told me it was because of the condition it was returned in... which was BS. I cannot express this enough - DO NOT buy from them.

If I could leave zero stars I would. I ordered 2 items for the ice storm thatcwe were having at the same time. Both were suppose to arrive by Jan.23rd, however I only received one. I called when I noticed there wasn't any movement on the other item. I was assured my product had been picked up by FedEx and I would surely have it byvthe 23rd. The 23rd came and went and still no item. Again I emailed and called and was told them item was on the way. Fast forward to todsy, Jan 27th and after emailing again, I was told that there was an issue proccessing my order and that I should receive a refund in 3-5 business days. My problem is how was there an issue processing one item, but not the other and they were ordered together. This company is a liar and terrible for business and they don't have to ever worry about me doing business with them again.

Did not deliver products on date promised. Paid extra for 2 day delivery as product was urgently needed. Seller said product on the way however. Fed ex said they NEVER even received product to be able to deliver them on promised date.

I had placed an order thru walmart for ice melt on Jan 21st - got and email verifying order and with a delivery date of 1/23 - as of 5 pm on 1/23 all it said was that shipping info was sent to FedEx. Called Spreetail and after waiting 25 minutes to talk to someone they told me it would not arrive till 1/26 or later because of snow issues - funny that is why I ordered it in the first place. She said that it wasn't my fault - what the hell does that mean? and told me to cancel the order - which if you deal with walmart customer service is not something i am looking forward to.

I ordered salt for this upcoming storm and was promised a delivery date of 1/22/26. Now it is saying it will be delivered on 1/27/26, after the storm. If you can't live up to the demands of your business, maybe you shouldn't have a business. I can not recommend this business and will not order from them again.

Ordered via Amazon for next day delivery. Almost immediately got a ‘sorry your shipment is delayed’ message. I told them to cancel as I needed it next day and they refused saying I could reject the delivery. Well given delivery guys just dump, photo and run I don’t see how I could reject anything. Over a week has passed and still no deliver or refund.

SCAM OPERATION - they take your money and promise delivery of product. We waited up to four days with daily repeat of promise until we finally went to your lawyers and bank. They are FRAUDULENT. They put us through four days of hell and over $1K cost due to flight changes as they rolled us with their lies. Protect your stress levels. We are on the way to the Police Department to file a report.

Wir hatten 2 Bosu Balance Trainer in blau via amazon bestellt. Spreetail hat pink geliefert. Wir haben sofort reklamiert und Rücksendung beantrag. Spreewald hat sich geweigert die Rücksendekosten zu übernehmen, obwohl sie dazu gesetzl. verplichtet sind. Wir mussten amazon um A-Z Garantie bitten und haben den Lieferanten dort angezeigt. Finger weg. Spreetail ist nach dieser Erfahrung unwillig die gesetzl. Verpflichtunge zu erfüllen. Finger weg!