Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Spot has been incredibly responsive and honest in their evaluation of our submitted claims. The process is clear and straightforward. We have had a great experience working with them!
By Erin E.
Response from Spot Pet Insurance· Jun 3, 2024
Hi Erin, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
The process was smooth and quick.
By Lakendra J.
Response from Spot Pet Insurance· Jun 3, 2024
We love hearing this, thank you for sharing, Lakendra! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Awesome pet insurance! Transparent pricing and coverage. Also appreciate the speedy reimbursements for claims.
By customer
Response from Spot Pet Insurance· Jun 3, 2024
Hi there, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Went to vet on Monday and claim was processed and reimbursement was in my account by Thursday. Simple online procedure.
By Salvatore B.
Response from Spot Pet Insurance· Jun 3, 2024
Hi Salvatore, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Fast processing and responsive
By Brandy
Response from Spot Pet Insurance· Jun 3, 2024
Thanks Brandy, happy to have you as part of the Spot Family. 🐾 🐾
Very easy to access and claim filing was simple and quick.
By Kim A.
Response from Spot Pet Insurance· Jun 3, 2024
We love hearing this, thank you for sharing, Kim! Wishing you and your fur family good health. ~The Spot Family🐾🐾
they do what they say very happy
By CHERYL G.
Response from Spot Pet Insurance· Jun 3, 2024
Thanks for choosing Spot to protect your furry family! 🐾
They started charging a service charge for auto payment. Every other service company I pay offers a discount for auto pay, not additional charges. There is no discount for paying annually up front. Every other subscription I pay offers a discount for annual renewal, not a to-the-penny monthly X 12 total. Finally, making it difficult to cancel. Can't cancel through app or email, must call customer service, no 24hr representation, so I'm sure I'll have to be transferred to a retention specialist before this is all over.
By slack J.
Response from Spot Pet Insurance· Jun 3, 2024
Hi there. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm).
