I have had two claims this year and…
I have had two claims this year and both were taken care of without a problem and very quickly
By LYNN K.
Response from Spot Pet Insurance· Sep 10, 2026
Thanks for being part of the Spot family! 🐾
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
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America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
I have had two claims this year and both were taken care of without a problem and very quickly
By LYNN K.
Response from Spot Pet Insurance· Sep 10, 2026
Thanks for being part of the Spot family! 🐾
Because yall settle my claim didn’t take long and I love yall services and I’m going to continue to be with yall thanks again for everything
By Latoya W.
Response from Spot Pet Insurance· Sep 10, 2026
Hi there, We are happy to hear you are covered with Spot. ~The Spot Family 🧡
Too expensive
By Deborah N.
Response from Spot Pet Insurance· Sep 11, 2026
Hi Deborah, we are sorry to hear you are not happy with your coverage and encourage you to reach out to our customer service team.
Simplicity of process.
By Guy C.
Response from Spot Pet Insurance· Sep 10, 2026
Hi there, Thank you for sharing your experience! Please reach out to us if you ever have any questions.
Slow claim process. Claims take 2 weeks to complete unlike other insurance companies like Trupanion which takes only 1-2 days
By CC
Response from Spot Pet Insurance· Sep 11, 2026
Hi there. We sincerely apologize, we strive to process all claims as quickly as we can. You can contact us at 1-800-905-1595 or email us at [email protected] for updates or questions.
I’m satisfied with my experience
By Lacey B.
Response from Spot Pet Insurance· Sep 10, 2026
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. ~The Spot Family
The website was easy to understand as was the claims process. I was reimbursed within a week of filing my claim. I am very happy with the claims process and the quick reimbursement. I highly recommend SPOT pet insurance for your precious fur babies. Douglas Askins
By Douglas
Response from Spot Pet Insurance· Sep 10, 2026
Hi there, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support ~The Spot Family
I switched from Trupanion Pet Insurance to Spot Pet Insurance and I couldn't be happier. Spot is so very responsive and easy to work with.
By Jan H.
Response from Spot Pet Insurance· Sep 10, 2026
Hi there, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~ The Spot Family 🐾