Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
I love that I get to choose what I want my monthly payment to be and my deductible and my max per year. Spot has always paid for my pups medical bills and it has been a lifesaver.
By Jennifer
Response from Spot Pet Insurance· Feb 6, 2026
We’re delighted to hear about your positive experience with our pet insurance, Jennifer! Thanks for choosing Spot to protect your furry family.🐾
Easy to file and claims are processed quickly. No issues, all good news!!
By Patricia M B.
Response from Spot Pet Insurance· Feb 6, 2026
We love hearing this, thank you for sharing, Patricia! Wishing you and your fur family good health.
my claim was taken care of
By Neil D.
Response from Spot Pet Insurance· Feb 6, 2026
Hi Neil, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
Worked as advertised!
By Baboosh H.
Response from Spot Pet Insurance· Feb 6, 2026
Hi Baboosh, we’re so glad you had a positive experience! Wishing you and your fur family good health.
Last year I spent quite a bit of time reviewing pet insurance companies. It was no easy feat but am thrilled to have selected Pet Spot for my cat Cali. In mid-January 2026 had to take her to the vet twice. I submitted my claim and received covered reimbursement one week later. Customer service was extremely helpful in assisting me. The on-line claim process was clear and easy to follow. The coverage was exactly as stated within my policy and I am extremely pleased and have peace of mind going forward knowing Cali is covered for future needs. I recommend Pet Spot without hesitation. A great value and excellent coverage. Thank you!
By Margaret L. G.
Response from Spot Pet Insurance· Feb 6, 2026
Hi Margaret! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
I appreciate the easy way it is to turn in a claim and how quickly it was processed and directly deposited into my bank account. I love the peace of mind having pet insurance on my dog gives me.
By Lynne B.
Response from Spot Pet Insurance· Feb 6, 2026
Hi Lynne! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Good company to get pet insurance. Filing is quick and easy with no bumps in the road.
By James K.
Response from Spot Pet Insurance· Feb 6, 2026
Hi James, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
Takes a long time to reach deductible. Once you reach the deductible, it takes FOREVER to process the claim and pay out.... once the pay out is there, it's more like a coupon rather than insurance.
By Brian S.
Response from Spot Pet Insurance· Feb 6, 2026
Hi Brian. We continually strive to deliver the best experience and apologize if your recent experience with us have fallen short of that. We’d like the chance to clarify anything you may be frustrated about and encourage you to call our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST).
