Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Quick turnaround, and reimbursement within a week!
By Edwin H.
Response from Spot Pet Insurance· Feb 9, 2026
We’re delighted to hear about your positive experience with our pet insurance, Edwin! Thanks for choosing Spot to protect your furry family.🐾
After an unexpected set of vet visits Spot was very quick in providing reimbursements. They also provide good resources for pet owners in providing good care.
By S. P.
Response from Spot Pet Insurance· Feb 9, 2026
Hi there, we’re so glad you had a positive experience! Wishing you and your fur family good health.
The process was simple and fast helping me through a very stressful situation.
By customer
Response from Spot Pet Insurance· Feb 9, 2026
Hi there! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
The claim process is so easy and quick!
By Tanya P.
Response from Spot Pet Insurance· Feb 9, 2026
We’re delighted to hear about your positive experience with our pet insurance, Tanya! Thanks for choosing Spot to protect your furry family.🐾
Spot Pet Insurance genuinely cares for your pets health and wellbeing. My 18 month old mini-schnuazer suddenly passed away about 17 months ago with no warning. Spot reached out to me with an email, phone call, and card expressing their condolences. They approved my claims with no questions asked and I had a check within three weeks. My current schnauzy had her annual physical a few weeks ago and they approved all of the preventive care with no questions asked. Then a couple of weeks later my schnauzy tested positive for a parasite and Spot approved payment for my claim within two days of submitting it with no questions asked. I looked into several different pet insurances, and I don't regret my decision in choosing Spot Pet Insurance.
By Diana
Response from Spot Pet Insurance· Feb 9, 2026
Hi Diana, we're incredibly sorry for the loss of your mini-schnuazer. Losing a pet is never easy, and our hearts go out to you during this difficult time. We're grateful that we could support you when it mattered most. Thank you for being part of the Spot family ❤️🐾
Fast review of claims and reassuring!!
By Sara S.
Response from Spot Pet Insurance· Feb 9, 2026
Hi Sara, we’re so glad you had a positive experience! Wishing you and your fur family good health.
I think it's great just fill out the forms scan in receipts and email it out. Easy step by step questions and great customer service when you have any questions.
By Connie
Response from Spot Pet Insurance· Feb 6, 2026
Hi Connie, we’re so glad you had a positive experience! Wishing you and your fur family good health.
Agents were very helpful, I submitted a claim, I waited about a week and had not heard anything, my claim said in process, when I called I was told I was missing documents, and as soon as I emailed my missing documents, the claim was processed right away and direct deposited into my bank account.
By Happy paw P.
Response from Spot Pet Insurance· Feb 6, 2026
Hi there, We’re so glad you had a positive experience and got your pet the help that they needed! Wishing you happy wags!❤️🐾
