Everything has been taken care of in a…
Everything has been taken care of in a professional and fair manner
By JB A.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
594 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SpotOn powers small and midsize businesses with the digital tools they need to run and grow, supported by personal service and delivered at a fair price. A leader in fully-integrated restaurant management systems and small business technology, SpotOn offers end-to-end solutions which include marketing, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions. Our hardware is robust and reliable, ready for the demands of hard-working restaurants, bars, storefronts, online stores, stadiums and more.
SpotOn (spoton.com) has 594 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
594 approved reviews, newest moderated first
Everything has been taken care of in a professional and fair manner
By JB A.
Like everything except the excel format for the reports.Would be nice to email reports without having to save excel report.Year sales is no longer added up on the dashboard. Have to add up each month to get year total. Excel makes it impossible to email a report from my phone, which would be more convenient for me.
By Gesswho T.
Spot on is on POINT! Best service so far out of my seven almost eight years of running a Detail Shop. Thanks for keeping the bar raised.
By Shine Auto D.
I believe that the reporting capability should be much better. Pretty hard to drill down into some key data without expending a great deal of time between screens.
By Primavera R.
Great costumer service.
By Jose C.
Response from SpotOn· Nov 30, 2021
Hi Jose, it looks like Ivan at our customer success team was able to fix this misunderstanding for you! Glad we could help support you.
Service was excellent! Very fast! We still need assistance occasionally and always receive help immediately! System works great and is easy to navigate! Our sales person was amazing and we’ve made a new friend!
By ROSEADAHS
Lee Grissom is fantastic! We would recommend him to everyone, if we have a small problem he is always available even on weekends. Thanks, Lee
By Unclaimed Furniture and M.
We have had many issues with OLO pickups and door dash delivery orders through online ordering with Spoton POS. Kitchen receipts do not print until 5 minutes before order is scheduled to be picked up. That does not give us enough time to make most orders. The kitchen receipt should print immediately with the customer receipt.
By DiBlasi's