Great to work with SpotOn
Great to work with SpotOn. Thanks for having business with Nails Express
By Nails E.
Response from SpotOn· Nov 30, 2021
We value your business and appreciate this positive review!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
594 reviews
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SpotOn powers small and midsize businesses with the digital tools they need to run and grow, supported by personal service and delivered at a fair price. A leader in fully-integrated restaurant management systems and small business technology, SpotOn offers end-to-end solutions which include marketing, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions. Our hardware is robust and reliable, ready for the demands of hard-working restaurants, bars, storefronts, online stores, stadiums and more.
SpotOn (spoton.com) has 594 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
594 approved reviews, newest moderated first
Great to work with SpotOn. Thanks for having business with Nails Express
By Nails E.
Response from SpotOn· Nov 30, 2021
We value your business and appreciate this positive review!
When we were sold the Spoton service we were told that the credit card charges would all be reversed and charged to the card user. Instead, both the card user and our account are charged the fees. We are not happy about that. It seems that you have changed your online monthly activity report format (statement). For some reason we can't get the information needed now.
By Ashland J.
I like this company far better than Square in a Multitude of ways. 1) service 2) price 3) ease of use
By Dr. Ross G.
Response from SpotOn· Nov 30, 2021
We love to hear this! Thank you for taking the time to leave us a review, Dr. Graham. We value your business and are proud to partner with you.
I went with your company even though I wasn’t ready for credit card sales, but your rep pushed and pushed till I purchased everything, then when everything went south with the restaurant I tried to get my money back on unused equipment, your company completely turned its back on me, your customer service is by far the worst customer service I have ever experienced, I will never recommend spotOn to anyone, I was robbed by spotOn and basically screwed without a condom
By Uncle Flip's Pink Apple B.
👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼
By Trendy N.
Response from SpotOn· Nov 30, 2021
👍 Thank you, Trendy Nails!
Best we've used in over 40 years of business.
By Richard L.
Spot on has been fantastic for my merchant services account. HOWEVER, I would like a customer service expert to assist me with all of the other features that SpotOn has to offer....especially the reviews.
By Father and Son Companies, L.
I absolutely enjoy SpotOn! So much that I constantly refer new clients to the company!!
By Flawless T.