Great company great service always on…
Great company great service always on point. James is a great guy smart and always there to help or answer questions
By Dix Automotive R.
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
594 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SpotOn powers small and midsize businesses with the digital tools they need to run and grow, supported by personal service and delivered at a fair price. A leader in fully-integrated restaurant management systems and small business technology, SpotOn offers end-to-end solutions which include marketing, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions. Our hardware is robust and reliable, ready for the demands of hard-working restaurants, bars, storefronts, online stores, stadiums and more.
SpotOn (spoton.com) has 594 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
594 approved reviews, newest moderated first
Great company great service always on point. James is a great guy smart and always there to help or answer questions
By Dix Automotive R.
erveything works the way it should .
By Viborg Repair & Towing I.
Great product, easy to navigate and low rates!
By MBA Outer B.
getting billed for things do not know why! Pay pal easier to deal with, I am small potatoes to guys, would like you stop billing my checking account when I don't use you any more!! Regards, William Redman
By New To Y.
Response from SpotOn· Nov 30, 2021
Hi William, it looks like Shawn was able to connect with you to help work on this! We apologize for the troubles you’ve experienced. Know that we hear you, we understand your frustration and are working to resolve the issue.
A bit slow to respond to issues occasionally. Month and a half in an still NO IDEA who our new rep is!
By Elm Street Liquor L.
Response from SpotOn· Dec 1, 2021
Thanks for reaching out with this feedback, Page! I alerted our team and it looks like we have a new AE connected with you to help. We apologize for the inconvenience as we are restructuring our rep program. Hopefully this has now been resolved, but you can always reach out to our customer service team directly at (877) 814-4102 or email [email protected].
System crashed on our biggest day of the year!! Not once but 2 -3 times. I really don’t think the system can’t handle high volume days!! Also customer service is really hard to reach! Long wait times.
By Amore Italian Market & B.
The sales agent, Rusty, just made the sale and never showed u again, tried to contact her several times and doesn't answer. She meme some offers to me, later I knew it wasn't supported by the company
By Sam's Gyros y T.
Excellent service and fast
By Green Valley Smoke S.