Arrived on time
Arrived on time, exactly what we ordered.
By Daniel M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
607 reviews
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Splashe Brands (splashe.com) has 607 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
607 approved reviews, newest moderated first
Arrived on time, exactly what we ordered.
By Daniel M.
The products that I received are not the real products from Jane carter. Their looks like water has been added because the spray is clear and it should not be clear. It also has a different smell. I spent over $60. I am very upset and feel like I’ve been robbed.
By Alecia H.
Response from Splashe Brands· Mar 12, 2021
We truly apologize for the issue you are having with your purchase. We are an authorized seller of this product and we can assure you the product is not fake. We did go ahead and contact the brand and they advised us that they have changed the formula and it is new and improved as well as the trigger for this product. We have recently contacted you via email, please check your inbox and your convenience.
I was going to give Splashe a 1 star review because I was very unhappy about the way a shipment was handled. It took over a week to actually ship and then when it arrived my order was incomplete. The bulk of my order (85 dollars worth) was missing. I was also charged for everything and had even received notifications that everything in my order was being sent. I felt that the company should have told me right from the beginning that the items were no longer available, and communicated in the shipment info that only 1/2 of the order was actually coming. I did receive great customer service though when I reached out to the company through email. They refunded me for the missing products quickly and apologized for the issue. I am giving them 3 stars for customer service recovery.
By Kristin
Love how eco friendly the product is.
By Jessica B.
I loved the product was extremely satisfied
By Kayla marie S.
It's exactly what I was looking for.
By Terri M.
EASY, proficient!
By Jacqueline
This was so great that I got one for a friend! Very relaxing in the shower and cleans my scalp really well.
By Mae