Plug and play
Plug and play. What more could you ask for ? Free trial and great tech-team. I am new to VPN but would recommend this service for ease of use !
By Wasyl P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
137 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Use a free Spider VPN router in your home and protect all your devices like Kodi Boxes, Smart TV’s, Mobile Phones, Laptops, Computers, XBox, PlayStation, Apple TV and any WiFi Enabled device from prying eyes.
Spidervpn (spidervpn.org) has 137 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
137 approved reviews, newest moderated first
Plug and play. What more could you ask for ? Free trial and great tech-team. I am new to VPN but would recommend this service for ease of use !
By Wasyl P.
Very helpful and very quick help on the open chat.
By customer
I had a few teething issues but these guys have the patience of a saint... There customer service is nothing like I have seen before. Absolutely amazing company and I am a very happy customer and will stay with them for a long time to come. So easy just plug the router in and your away. If you are considering a VPN then these are the guys for you. An amazing team who have helped all the way and always ready to help you with your issues. A++++++++ Absolutely Amazing
By John W.
Does exactly what it offers, fantastic customer service too :) can't fault it
By customer
Asked about having time limits as I limit my daughters internet access. It hadn't been a feature they had but within hours (three at most) they had implemented the new feature for me! Absolutely amazing customer service and have had zero issues. Love my Spider VPN and can't recommend highly enough.
By Colin A.
Great service... had a problem and was talked through the fix in 5 mins...
By customer
Response from Spidervpn· Jul 26, 2018
Happy to be of Service!! Kind Regards Spider VPN Team
I had trouble setting up but Spider sorted me out and I am very happy, it's still a learning curve as I am new to VPN.
By Mr C W.
Response from Spidervpn· Jul 26, 2018
Happy that you had a great experience with our team. Looking forward to serving you in the future. Kind Regards Spider VPN Team
So far so good 😁
By Pete F.
Response from Spidervpn· Jul 3, 2018
Hi Pete, Sorry to hear you had a problem using our services. We would suggest you get in touch with our team and they will make sure that your speed or stability problem is sorted out for you and keep you happy. This has to be a setup problem as we have run a thorough test on all locations and all looks healthy and no problems with their speed or stability. If you still unhappy with the outcome, We would be happily refunding your full payment. :) Regards, SpiderVPN Team