Speedy Appliance PartsReviews of speedyapplianceparts.com

My replacement ice maker was broken upon arrival. Speedy did send me a part to fix it, but the whole unit was defective. It started leaking water after only 3 weeks in service. I contacted their customer service and initially Paula was trying to help but stopped. The next time I contacted them Jim Allen sent me a very rude response accusing my dog (I don't have a dog) of damaging the unit while also blaming my installation. In a nutshell, these people sell crappy parts and they refuse to take responsibility for them.

Wrong stove knobs

I purchased a dryer motor from Speedy Appliance Parts that failed shortly after installation with minimal use. A component like this should last years, not fail almost immediately. Before filing a complaint, I made multiple attempts to resolve the issue directly and sent two emails that were ignored. The company only responded after I filed a BBB complaint. Even then, they refused to take responsibility and relied solely on a warranty technicality instead of addressing the fact that the product was clearly defective. I also provided confirmation from a technician who tested the motor and found it to be faulty, which they did not meaningfully address. They further refused to provide basic transaction details upon request. Overall, this was a frustrating experience marked by poor communication, lack of accountability, and unwillingness to stand behind their product. I would not recommend doing business with this company.

Hey everybody, big warning about speedy parts. If you're used to ordering from Amazon, don't think you're going to get anything like that for service from this company. They give you lame excuses for not accepting returns and you get stuck with your part. It cost me $22 and it was worthless. The point of this review is just because it's not the $22, it's the principal. Lame excuses to not accept a return is unacceptable. I will never do business with them again unless it's absolutely the best price I could find and I know for sure that the parts right. But if the parts not right and it has anything to do with electric, you're done. You're stuck with it. So be careful. Don't trust them. They don't tell you up front. So before you order something, check their return policy. You'll see they find every way to screw you they can. All over $22. What is this world coming to? Well, we know.

Sent a deflective product. Will not sent a replacement without jumping through multiple “hoops”. Require customers to pay for shipping on defective parts they provide a second time. Would highly recommend not purchasing any products through them. Change the name to Speedy Scam Appliance Parts!

I ordered a part for my Samsung icemaker. The replacement part worked fine for 3 days and then began to leak the same as my 6 year old original part. I followed their warranty claim instructions and have gotten no response. There is no personal contact to try to resolve this issue. My only recourse is to post negative comments and warning about this company.

I purchased a wheel set for a Samsung refrigerator. I went to install the front wheels but the axils that they sent me were the wrong size. In order to install the wheels you need to empty the unit to be able to lift it up to get access to the wheels. I contacted Speedy and they told me they no longer have the correct axils??? So why did the fullfil my order knowing they didn't have correct parts. I was in the middle of trying to get a refund when my claim was closed and was told the claim couldn't be reopened. I would never use them again.

Had the ice dispenser repaired on November 15, 2023. The repair lasted 2 months. According to their bill, parts are warranted for 1 year. I had Sal the technician came on February 14, 2024. He said I needed a replacement for the repair part. I have called numerous times since then only to be told the part is on order. I have checked appliance parts for that repair at appliance part distributors and those parts are in stock. I believe Sppedy is running the clock on the needed repair parts. I