Speedy Appliance PartsReviews of speedyapplianceparts.com

My replacement ice maker was broken upon arrival. Speedy did send me a part to fix it, but the whole unit was defective. It started leaking water after only 3 weeks in service. I contacted their customer service and initially Paula was trying to help but stopped. The next time I contacted them Jim Allen sent me a very rude response accusing my dog (I don't have a dog) of damaging the unit while also blaming my installation. In a nutshell, these people sell crappy parts and they refuse to take responsibility for them.

Wrong stove knobs

I purchased a dryer motor from Speedy Appliance Parts that failed shortly after installation with minimal use. A component like this should last years, not fail almost immediately. Before filing a complaint, I made multiple attempts to resolve the issue directly and sent two emails that were ignored. The company only responded after I filed a BBB complaint. Even then, they refused to take responsibility and relied solely on a warranty technicality instead of addressing the fact that the product was clearly defective. I also provided confirmation from a technician who tested the motor and found it to be faulty, which they did not meaningfully address. They further refused to provide basic transaction details upon request. Overall, this was a frustrating experience marked by poor communication, lack of accountability, and unwillingness to stand behind their product. I would not recommend doing business with this company.

Hey everybody, big warning about speedy parts. If you're used to ordering from Amazon, don't think you're going to get anything like that for service from this company. They give you lame excuses for not accepting returns and you get stuck with your part. It cost me $22 and it was worthless. The point of this review is just because it's not the $22, it's the principal. Lame excuses to not accept a return is unacceptable. I will never do business with them again unless it's absolutely the best price I could find and I know for sure that the parts right. But if the parts not right and it has anything to do with electric, you're done. You're stuck with it. So be careful. Don't trust them. They don't tell you up front. So before you order something, check their return policy. You'll see they find every way to screw you they can. All over $22. What is this world coming to? Well, we know.

Took 11 day's for my part to arrive. I never received any late delivery notifications. And all I got was a notification that that part was Finally delivered, in 11 days! This place may have the parts you're looking for, but has absolutely no customer service at all. In my experience, order parts from a more dependable retailer.

Sent a deflective product. Will not sent a replacement without jumping through multiple “hoops”. Require customers to pay for shipping on defective parts they provide a second time. Would highly recommend not purchasing any products through them. Change the name to Speedy Scam Appliance Parts!

I ordered a replacement ice maker for my Samsung. It was in the afternoon on a Wednesday. They emailed my USPS tracking number on Thursday. It arrived in Georgia on Saturday. Price was good.

I ordered a part for my Samsung icemaker. The replacement part worked fine for 3 days and then began to leak the same as my 6 year old original part. I followed their warranty claim instructions and have gotten no response. There is no personal contact to try to resolve this issue. My only recourse is to post negative comments and warning about this company.